Team Lead

2 weeks ago

Iloilo City, Western Visayas, Philippines XtendOps Full time ₱150,000 - ₱250,000 per year

Job description:

Team Leader – Publisher Account

Onsite | Night Shift | Iloilo

We're looking for an experienced Team Leader to join our growing Publisher Account team The ideal candidate has strong leadership skills, a keen eye for performance metrics, and a passion for driving results in a fast-paced BPO environment.

What you'll do:

  • Lead and motivate a team to achieve client KPIs and performance goals
  • Monitor daily operations, coach agents, and ensure quality service delivery
  • Collaborate with clients and internal teams to optimize processes
  • Provide regular performance feedback and reports

What we're looking for:

  • At least 2 years of Team Lead experience in a BPO setting
  • Experience handling a Publisher or Ad Operations account is a plus
  • Strong communication, analytical, and people management skills

We offer a competitive salary and great benefits

Send your resume to

Job Type: Full-time

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