Agent-In Cust Svc 2 in Augment

OverviewThis is Work On Site in Shaw, Mandaluyong & Night Shift.Our client is currently looking for Customer Care Agent. This would be for a Data Center Global Client. You will provide support to internal and external stakeholders as well as supporting customer requests, inquiries and/or questions through email, phone, or other channels as may be established...

In Circle is a leading influencer marketing agency in the Philippines, driving innovation and shaping the future of digital advertising since 2019. We serve top global and local brands, delivering impactful campaigns by creating strategic partnerships between brands and creators, ensuring both strong engagement and tangible business results through...

About In CircleIn Circle is a leading influencer marketing agency in the Philippines, driving innovation and shaping the future of digital advertising since 2019. We serve top global and local brands, delivering impactful campaigns by creating strategic partnerships between brands and creators.Role OverviewThe Talent Marketing Admin Intern will support the...

What success looks like in this role: • Provides Tier 2 support.• Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and o Assisting with resolution of Issues with network connectivity, printing...

What success looks like in this role:• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other...

Check and validate proper documents necessary for payment processing, e.g., Purchase Order, Sales Invoice, Delivery Receipt, etc.Encode the expense transaction in the bank system and secure approval from the Finance & Accounting Supervisor for check processing.Prepare the Certificate of Creditable Tax Withheld BIR Form 2307 for payments when...

BASIC FUNCTIONS: Agents will do both Inbound and Outbound calls for Dotcom Products Agents will do both sales and customer service tasks The agents are expected to cover customer service and convert it to sales as well as toperform retention for customers wanting to cancel order and subscriptionKEY RESULT AREAS: $400/day sales combination of Inbound...

What success looks like in this role: Lead and manage the Service Desk team to deliver exceptional technical support to end-users.Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries.Monitor ticket queues and ensure SLAs and KPIs are consistently met.Provide guidance and mentorship to team...

Customer Service AgentLocation: Onsite – MandaluyongSchedule: Day Shift (6 AM – 3 PM)Employment Type: Full-TimeWhy You'll Love Working Here:Fixed weekends offCollaborative and supportive team cultureOffice is near transport, food spots, and mallsDaytime schedule – no night shiftsAbout the Role:As a Customer Service Agent at VoltX Energy, you'll be the...

About the RoleAService Desk Level 2professional to provide advanced technical support and resolve complex issues that go beyond Level 1 capabilities. This role requires strong troubleshooting skills, analytical thinking, and a commitment to delivering excellent customer service.Key ResponsibilitiesProvides Tier 2 support.Troubleshoots and resolves complex...