Customer Service Specialist- Inbound

6 days ago


Makati City, National Capital Region, Philippines Sales Rain Full time ₱240,000 - ₱300,000 per year

Job Role:-

Customer service role handles dental patients phone calls for scheduling, inquiries, payments, etc. for a dental company located in the United States

Responsibilities:

  • Perform eligibility and benefits verification for treatments and procedures.
  • Reviewing patient bills for accuracy and completeness and obtaining any missing information.
  • Take 60+ calls per day and handle patient's needs, questions, scheduling, etc.
  • Call insurance companies regarding any discrepancy in payments if necessary.
  • Identifying any issues with the patient and solving inquiries.

Qualifications:

  • More than 1 year of US Healthcare experience (voice/blended account)
  • Bachelor's Degree
  • Experience with medical billing is a plus.
  • Customer service skills and experience.
  • Good to Excellent English communication skills is a MUST.

Schedule- 8 hrs shift.

Must be amenable to work in Night Shift.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Language:

  • English (Preferred)


  • Makati City, National Capital Region, Philippines Metacom Careers Full time ₱250,000 - ₱450,000 per year

    Customer Service Specialist – Job ResponsibilitiesHandle inbound and outbound customer inquiries through phone, email, or chat.Provide Accurate Information About Products, Services, And Company Policies.Resolve customer complaints and issues promptly and professionally.Maintain a high level of empathy, patience, and professionalism in every...

  • Customer Service

    2 weeks ago


    Makati City, National Capital Region, Philippines One CoreDev IT Inc. Full time ₱456,000 - ₱492,000 per year

    Position OverviewThis is a sales role where the majority of the day will be spent on the phone with prospective residents. To succeed you will need to be an excellent communicator with the ability to sell both over the phone and through email and sms.After a prospective new resident has their application approved the work for the leasing agent begins. The...


  • Makati City, National Capital Region, Philippines Summer Drive Technology, Inc. Full time ₱540,000 - ₱1,080,000 per year

    Job DescriptionAs Customer Contact Center Team Lead, you will directly supervise and is accountable for the overall quality of Customer Service Specialists. Support's the Customer Service objective of providing quality service to the company customers particularly through a robust and effective inbound and outbound customer service and ensuring that products...


  • Makati City, National Capital Region, Philippines Royal Caribbean Group Full time ₱900,000 - ₱1,200,000 per year

    POSITION SUMMARYThe Sales Inbound Coach is responsible for conducting orientation to new Cruise Consultants and introduces them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. Inbound Sales coach is to determine training needs by observing the Shoreside Butler team; observe sales and service approach,...


  • Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱104,000 - ₱130,878 per year

    About the RoleAs Better Banking Specialist, you are responsible for delivering the Bank's service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Centre Inbound/Outbound Calls, Email, Chat, Social Media with 24x7 support. You will handle service-related queries of clients that may...


  • Makati City, National Capital Region, Philippines Global Virtuoso, Inc. Full time ₱30,000 - ₱60,000 per year

    The Customer Service Reservations Specialist is a key customer-facing role within a high-energy call center environment responsible for handling incoming calls, emails, and chats from customers and travel agents seeking to book luxury hotel rooms and cruises at high-end resorts across Fiji, French Polynesia, and Australia. Working collaboratively with team...


  • Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...


  • Quezon City, National Capital Region, Philippines Concept Specialist Full time ₱144,000 - ₱432,000 per year

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy...


  • Makati City, National Capital Region, Philippines Relay Human Cloud Full time ₱900,000 - ₱1,200,000 per year

    Customer Service SpecialistWork Setup:Full OnsiteSchedule:Night Shift (Start time between 9:00 PM – 11:00 PM; End time between 6:00 AM – 8:00 AM)About the Role:We are looking for a dedicated Customer Service Specialist to support our US customers by providing timely, professional, and solutions-focused assistance. This role requires excellent...


  • Makati City, National Capital Region, Philippines Best Reliable Resources Full time ₱150,000 - ₱250,000 per year

    About the role Our client, Best Reliable Resources, is seeking a motivated Customer Service Representative to join their busy call centre in Makati City, Metro Manila. This is a full-time position that will involve handling inbound customer queries and providing exceptional service to every caller.What you'll be doingRespond to inbound customer calls in a...