Customer Service Specialist- Inbound
3 days ago
Job Role:-
Customer service role handles dental patients phone calls for scheduling, inquiries, payments, etc. for a dental company located in the United States
Responsibilities:
- Perform eligibility and benefits verification for treatments and procedures.
- Reviewing patient bills for accuracy and completeness and obtaining any missing information.
- Take 60+ calls per day and handle patient's needs, questions, scheduling, etc.
- Call insurance companies regarding any discrepancy in payments if necessary.
- Identifying any issues with the patient and solving inquiries.
Qualifications:
- More than 1 year of US Healthcare experience (voice/blended account)
- Bachelor's Degree
- Experience with medical billing is a plus.
- Customer service skills and experience.
- Good to Excellent English communication skills is a MUST.
Schedule- 8 hrs shift.
Must be amenable to work in Night Shift.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Language:
- English (Preferred)
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