Senior Executive-Training-Capability Development

1 day ago

Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per year

Job Description: Essential Functions

  • Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge
  • Work with stakeholders to create capability building strategy based on communication-related skills identified as necessary to achieve overall organization goal
  • Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer's guide, participant's guides and other training material
  • Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive
  • Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards
  • Identification of appropriate methodology for the implementation of training
  • Training and certification of trainers on the training modules
  • Building PPTs and other material and participate in presentation to the client/ internal customers
  • Participate during client visits (presentation of capability development programs)

Responsibilities: Performance parameters

  • Quality and accuracy of deliverables
  • Efficiency and effectiveness (result-orientation)
  • Training delivery
  • Adherence to internal standards
  • Employee satisfaction, people development and morale
  • Good performance on any other function that may occur from time to time or as directed by the Supervisor
  • Builds and maintains atmosphere where coaching, counseling, and feedback are considered essential for better performance
  • Risk recognition, assessment, analyses, management and mitigation
  • Demonstration of in-depth knowledge and application of various methodologies in relevant situations or phases

Qualifications: Eligibility Criteria: IJP is open to all Sr. Executives under Healthcare Vertical in Manila/Cebu, Philippines

  • Candidates must have a minimum of One year tenure in EXL and in the current role
  • Applicants should be rated as C1 in Healthcare Language Assessment
  • Should have 3.5 & above rating (Goal & Competency or Composite Rating)
  • Candidates must have 3.5 & above rating (Annual Composite Rating)
  • Should not be on PDP within 6 months from date of NOD
  • Should not be on PIP during the time of application
  • Must have no issues on Attendance and Reliability
  • Please refer to the Internal Talent Management Policy (attached) for more details
  • Please include the requisition number JOB# for any inquiry or communication related to this opening
  • Once selected, candidate is subject to clear all required tests/assessments as part of training program, failing means going back to original post.
  • Employees who have successfully passed the Internal Job selection (IJP) or employees who have been personally selected for a higher movement shall be required to undergo probation period. The purpose of this is to allow the Hiring Manager to carefully assess the employee's suitability to manage the risk that the person that they chose to engage may not be prepared to assume a higher role.
  • Can be released within a month
  • Had Leadership and Management Experience

  • Senior Executive-Training-Clinical Training

    2 weeks ago

    , Metro Manila, Philippines EXL Full time

    Overview Senior Executive-Training-Clinical Training (NCLEX Training Team) role at EXL. The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses on monitoring and reviewing the adherence and capability of the scholars while under...

  • Capabilities Manager

    4 days ago

    , Metro Manila, Philippines De Castro Consulting PH Full time

    Capabilities Manager – De Castro Consulting PH We are urgently seeking a dynamic and experienced Capabilities Manager to lead the design, development, and delivery of impactful sales training programs for our pharmaceutical sales force. The successful candidate will have at least three years of proven experience in pharma sales training and be ready to...

  • Senior Executive-Training-Clinical Training

    1 day ago

    Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and...

  • Senior Executive-Training-Clinical Training

    2 weeks ago

    , , Philippines ExlService Full time

    Senior Executive-Training-Clinical Training Job Info Job Identification 2070 Posting Date 12/10/2024, 05:59 PM Job Description Primary Internal Interactions: Coordination with internal process leaders and support on the discussion of performance measures, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left...

  • Senior Executive-Training-Process Training

    2 weeks ago

    , Metro Manila, Philippines EXL Full time

    Senior Executive-Training-Process Training - BPO (Complex) In this role, you’ll make an impact in the following ways: Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services. Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy. Manage...

  • Senior Executive-Training-Process Training

    1 day ago

    Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: In this role, you'll make an impact in the following ways:Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.Manage allocation of people and financial resources for...

  • Senior Assistant Vice President-Organisation Development-To be discussed

    2 weeks ago

    Philippines EXL Service Full time ₱2,000,000 - ₱2,500,000 per year

    Job Description: The Senior Assistant Vice President (SAVP) – Organizational Development will drive the design, execution, and evaluation of organizational development initiatives to support the dynamic needs of the BPO industry. This role ensures the organization remains agile, scalable, and capable of developing leaders who can manage large-scale...

  • Executive Assistant

    4 days ago

    , , Philippines FinStrat Management, Inc. Full time

    3 months ago Be among the first 25 applicants The Role FinStrat Management (“FSM”) is seeking a high-performing Executive Assistant to provide strategic support to senior leadership. This role requires exceptional problem-solving skills, business acumen, and the ability to navigate complex organizational dynamics. The ideal candidate will serve as a...

  • BOLT - Senior Executive - Process Trainer

    2 weeks ago

    Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: Essential FunctionsClassroom ManagementConducts new hire interview and provide feedback to operationsConducts classroom process training/up-training/cross-skilling for new hires/tenured/transfer employees of the specific processProvides clinical capability development trainings to Operations frontline staff to meet operational requirements...

  • Senior Executive-Training-Pre-Process Training

    1 day ago

    Philippines EXL Service Full time ₱600,000 - ₱1,200,000 per year

    Job Description: Excellent written and verbal communication skill, C1 CEF ScoreAbility to communicate correctly and clearlyGood Problem Solving and Strong troubleshooting skillsAbility to approach problems logicallyStrong customer service focus, Ability to empathize with the customer (Internal/External).Prioritizing customer needs...