Senior Executive-Training-Pre-Process Training

1 day ago


Philippines EXL Service Full time ₱600,000 - ₱1,200,000 per year

Job Description: Excellent written and verbal communication skill, C1 CEF Score

Ability to communicate correctly and clearly

Good Problem Solving and Strong troubleshooting skills

Ability to approach problems logically

Strong customer service focus, Ability to empathize with the customer (Internal/External).

Prioritizing customer needs (Internal/External).

Deliver presentations or training using acceptable methods and techniques

Develop curriculum, learning objectives, and course material

Deal with people in a manner which shows sensitivity, tact, and professionalism

Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally

Communicate information and ideas clearly, and concisely, in writing

Understand and translate complex information into presentations

Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment.

Should be confident and able to hold the attention of the participants in a training session.

Ability to make the sessions participative, lively, interesting and interactive

Responsibilities: Deliver soft training programs (Foundation Skills, Essentials Training) continuously for all business verticals.

Develop & implement an effective Training Need Identification Process

Assist in addressing Developmental needs of employees across the Organization

Conduct training follow up session and measuring effectiveness of training

Ensure accurate, timely and efficient analysis of Weekly and Monthly reports

Conduct internal audit of the team's reports (soft and hard copy)

Creation of modules & Updating of the training resource pool

Qualifications: Excellent written and verbal communication skill, C1 CEF Score

Ability to communicate correctly and clearly

Good Problem Solving and Strong troubleshooting skills

Ability to approach problems logically

Strong customer service focus, Ability to empathize with the customer (Internal/External).

Prioritizing customer needs (Internal/External).

Deliver presentations or training using acceptable methods and techniques

Develop curriculum, learning objectives, and course material

Deal with people in a manner which shows sensitivity, tact, and professionalism

Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally

Communicate information and ideas clearly, and concisely, in writing

Understand and translate complex information into presentations

Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment.

Should be confident and able to hold the attention of the participants in a training session.

Ability to make the sessions participative, lively, interesting and interactive



  • Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: In this role, you'll make an impact in the following ways:Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.Manage allocation of people and financial resources for...


  • , Metro Manila, Philippines EXL Full time

    Senior Executive-Training-Process Training - BPO (Complex) In this role, you’ll make an impact in the following ways: Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services. Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy. Manage...


  • , , Philippines ExlService Full time

    Senior Executive-Training-Clinical Training Job Info Job Identification 2070 Posting Date 12/10/2024, 05:59 PM Job Description Primary Internal Interactions: Coordination with internal process leaders and support on the discussion of performance measures, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left...


  • , Metro Manila, Philippines EXL Full time

    Overview Senior Executive-Training-Clinical Training (NCLEX Training Team) role at EXL. The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses on monitoring and reviewing the adherence and capability of the scholars while under...

  • Training Executive

    7 days ago


    , , Philippines AON Full time

    Overview We’re hiring! Aon is currently recruiting a Training Executive to join our team in Makati, Philippines. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are...


  • Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and...

  • Training Officer

    4 days ago


    , Metro Manila, Philippines Buscojobs Full time

    HR Training and Development Officer Bacoor, Cavite Philippian Marketing Corporation Posted today Job Description Qualification in Instruction and/or learning design is advantageous.- Demonstrable experience as a training officer.- Proven track record of boosting company growth through training.- Excellent verbal and written communication.- Ability to conduct...


  • , Metro Manila, Philippines EXL Full time

    Overview Senior Executive-Training-Voice and Accent role focusing on coaching and training customer experience soft skills for front-liners and support members of the account. The job also focuses on aligning and coordinating with support members and leadership, and on assisting the CE AM in training our support members to champion customer experience to...


  • Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per year

    Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality? Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents? Monitors and completes daily attendance tracking during the entire process training until nesting? Formulates effective activities, exercises or assessments for...


  • Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description: Essential FunctionsIdentifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edgeWork with stakeholders to create capability building strategy based on communication-related skills identified as necessary to achieve overall...