
Senior Executive-Training-Pre-Process Training
2 days ago
Job Description: Excellent written and verbal communication skill, C1 CEF Score
Ability to communicate correctly and clearly
Good Problem Solving and Strong troubleshooting skills
Ability to approach problems logically
Strong customer service focus, Ability to empathize with the customer (Internal/External).
Prioritizing customer needs (Internal/External).
Deliver presentations or training using acceptable methods and techniques
Develop curriculum, learning objectives, and course material
Deal with people in a manner which shows sensitivity, tact, and professionalism
Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally
Communicate information and ideas clearly, and concisely, in writing
Understand and translate complex information into presentations
Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment.
Should be confident and able to hold the attention of the participants in a training session.
Ability to make the sessions participative, lively, interesting and interactive
Responsibilities: Deliver soft training programs (Foundation Skills, Essentials Training) continuously for all business verticals.
Develop & implement an effective Training Need Identification Process
Assist in addressing Developmental needs of employees across the Organization
Conduct training follow up session and measuring effectiveness of training
Ensure accurate, timely and efficient analysis of Weekly and Monthly reports
Conduct internal audit of the team's reports (soft and hard copy)
Creation of modules & Updating of the training resource pool
Qualifications: Excellent written and verbal communication skill, C1 CEF Score
Ability to communicate correctly and clearly
Good Problem Solving and Strong troubleshooting skills
Ability to approach problems logically
Strong customer service focus, Ability to empathize with the customer (Internal/External).
Prioritizing customer needs (Internal/External).
Deliver presentations or training using acceptable methods and techniques
Develop curriculum, learning objectives, and course material
Deal with people in a manner which shows sensitivity, tact, and professionalism
Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally
Communicate information and ideas clearly, and concisely, in writing
Understand and translate complex information into presentations
Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment.
Should be confident and able to hold the attention of the participants in a training session.
Ability to make the sessions participative, lively, interesting and interactive
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