Spanish Bilingual Representative
3 hours ago
ESSENTIAL FUNCTIONS:
- Must be proficient in Reading, Writing, Comprehending and Speaking the Spanish and the English language.
- Data entry skills, organization, analyzing information, verbal communication, and multitasking.
- Good conflict resolution skills.
- Ability to maintain integrity and confidentiality.
- Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.
JOB QUALIFICATIONS:
Knowledge and Skills:
- Must have an expert understanding of computer applications.
- Experience in handling Customer Service accounts for Spanish and English speaking customers Education or equivalency
- Minimum of High School Education required, or preferably with two (2) years college background.
Experience:
- At least 1 year of working experience in the Customer Service field handling healthcare account
- Applicant will be expected to pass an Internal English Literacy Test and Spanish communication interviews.
- Must be able to work onsite and on a night shift schedules.
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