Operations Coordinator

4 hours ago

Taguig, National Capital Region, Philippines Kasama Hospitality Group Full time ₱250,000 - ₱450,000 per year

An Operations Coordinator must have excellent communication and organizational skills. It is imperative to ensure the smooth daily operations of Kasama.

Duties (not limited to):

  1. Managing daily operations, including overseeing staff, coordinating schedules, and ensuring that tasks are completed on time.

  2. Observe and provide support to housekeeping staff to ensure they follow cleaning protocols, use equipment correctly, and maintain high standards of procedures and hygiene.

  3. Assist with the maintenance, inspection, and proper use of cleaning equipment and supplies. Collate and check equipment checklist from housekeeping staff.

  4. Ensure that all cleaning practices comply with company policies, safety regulations, and industry standards.

  5. Maintain and file daily roster, PIA and SO Forms, Equipment Checklist, Daily Usage Report and Inventory Report. Maintain tracking of employee training records.

  6. Document and report any issues related to employee performance, equipment malfunction to the Site Supervisor in a timely manner.

  7. Assist in preparing regular reports on Strategic Resources, Operations and Site update

  8. Organize and host training of new housekeeping employees. Including but not limited to, explaining procedures, demonstrating techniques, and providing initial orientation.

  9. Provide Support to employees for any issues or questions they might have during their shifts.

  10. Observe and provide feedback to employees on their performance to improve standard of work..

  11. Ensure that all employees adhere to health and safety regulations, including correct use of cleaning chemicals, personal protective equipment (PPE), and safe working practices.

  12. Regularly inspect the site for potential hazards and ensure that safety protocols are followed.

  13. Document and report any accidents or near-misses to the Site Supervisor and assist in investigating causes and implementing corrective measures.

  14. Assist to create and manage schedules for staff, including adjusting shifts as needed or to cover absences.

  15. Assist in planning resource allocation, including staffing needs and supply requirements based on the scope of work.

  16. Perform random quality control checks to ensure the standard meets the company's standards and client expectations.

  17. Provide housekeeping support in case of employee absence.

  18. Inventory Management

Monitor inventory levels of cleaning supplies and equipment. Request orders ensure there are no shortages.

Organize and manage the storage of cleaning supplies and equipment to maintain an efficient workflow.

Requirements and skills:

Proven experience in Housekeeping.

Knowledge of Office / Site responsibilities, systems and procedures

Working proficiency in MS Office and G Suite.

Hands-on experience with office equipment (e.g. printers, monitors)

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills in a fast-paced environment

A creative mind with the ability to suggest improvements

Willingness to learn and the ability to follow instructions.

Self-starter and able to take initiative to ensure that all processes and service orders continue to operate smoothly regardless of conditions.

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