Customer Service Executive

2 days ago


Bataan Philippines Central One Bataan Ph Full time ₱150,000 - ₱250,000 per year

Job Description

  • Providing a positive customer experience and first time resolution when assisting customers with queries and complaints
  • Liaising with internal departments in English order to resolve our customers queries
  • Responding to customer queries in a timely manner via live Chat, email and telephone
  • Using internal tools to assist and take ownership of your customer query
  • Investigating issues thoroughly and escalating queries where necessary
  • Maintaining knowledge of policies, procedures and licensing requirements

Preferred Qualifications

  • Fluent verbal and written communication in Sinhala/Tamil language
  • Good verbal and written communication skills in English
  • Passion for delivering exceptional Customer Service
  • Competent computer literacy skills
  • Effective problem solving
  • Willing to work in the Bataan,Philippines
  • Willing to relocate in Philippines


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