Appointment Setter

2 days ago

Philippines Virtual Champs Global Inc. Full time ₱15,000 - ₱17,000 per year

Job Title: Appointment Setter

Industry: IT Services

Hours: 4 hours daily CST

Rate: 15,000-17,000/month

Job Opportunity: Appointment Setting Specialist – B2B IT Services

Company Overview

Our client is a leading provider of outsourced IT support, specializing in managed services including help desk, cybersecurity, data restoration, and VoIP systems. They partner with businesses to deliver reliable technology solutions that keep operations running smoothly and securely.

Key Responsibilities:

-Lead Generation: Identify and qualify potential clients through various channels, including cold calling, social media, and networking.

-Appointment Setting: Schedule appointments for sales representatives with qualified leads, ensuring efficient use of their time and maximizing sales opportunities.

-Customer Communication: Engage with potential clients to understand their security needs, address their questions, and explain the benefits of the security suite.

-CRM Management: Maintain accurate records of all interactions with leads, update contact information, and track appointment progress within the CRM system.

-Collaboration: Work closely with the sales and marketing teams to align strategies, share insights, and optimize the appointment setting process.

-Follow-up: Conduct follow-up calls or emails to confirm appointments, address any client concerns, and ensure a smooth transition to the sales team.

-Product Knowledge: Develop a strong understanding of the security suite's features, benefits, and pricing to effectively communicate its value to potential clients.

-Sales Support: Assist the sales team in preparing for appointments by providing relevant information about leads and their potential needs.

Qualifications/Key Skills:

-Proven B2B appointment setting or sales support experience (Technical Support Rep., or IT services background preferred).

-Communication: Excellent verbal and written communication skills are essential for engaging with potential clients and building rapport.

-Customer Service: Strong customer service skills are needed to provide a positive experience for potential clients during the initial outreach and appointment setting process.

-Sales Acumen: A basic understanding of sales principles and techniques is helpful for effectively qualifying leads and setting appointments.

-Organization: The ability to manage multiple tasks, prioritize appointments, and maintain accurate records is crucial for success in this role.

-CRM Proficiency: Familiarity with CRM systems and other relevant software is necessary for tracking leads and managing appointments.

-Problem-Solving: The ability to address client objections and resolve any scheduling conflicts is important.

Job Type: Full-time

Pay: Php15, Php17,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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