Virtual Assistant Bilingual

1 week ago

Manila, National Capital Region, Philippines Seamlessassist Full time ₱25,000 - ₱50,000 per year


About the Role:

We are seeking a proactive and detail-oriented Virtual Assistant fluent in both Dutch and English to support our team and clients with administrative, communication, and customer service tasks. You will be the go-to person for Dutch-speaking clients while also collaborating with our English-speaking team and partners.

This role is perfect for someone who thrives in a fast-paced virtual environment and is passionate about delivering exceptional support across cultures and time zones.

Key Responsibilities:

AreaTasksAdministrative Support- Calendar and email management
- Meeting scheduling and follow-ups
- Data entry, research, and reportingCustomer Service- Respond to customer inquiries in Dutch and English
- Handle complaints and resolve issues professionally
- Maintain positive client relationshipsCommunication- Translate or proofread Dutch and English documents
- Draft and send professional emails
- Liaise with Dutch-speaking clients or partnersProject Assistance- Assist in project tracking and task updates
- Collaborate with internal team members on various projectsSocial Media & Marketing (optional)- Translate captions, posts, or customer replies
- Assist in creating or scheduling bilingual content

Requirements:

  • Fluent in Dutch and English (written and spoken)

  • Proven experience as a Virtual Assistant or in a similar administrative role

  • Excellent communication and organizational skills

  • Proficient with tools like Google Workspace, Microsoft Office, Zoom, and task managers (e.g., Trello, Asana)

  • Fast learner, self-starter, and detail-oriented

  • Stable internet connection and professional remote setup

Preferred Qualifications:

  • Experience in client-facing or customer support roles

  • Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce)

  • Background in social media support or online marketing

  • Knowledge of Dutch culture or customer behavior is a plus

Working Hours:

  • Flexible, but must be available for scheduled meetings aligned with EU or US time zones

  • Expected availability: [e.g., 20-40 hours per week, depending on project/client needs]

Compensation:

  • Based on experience and hours committed (To be discussed during the interview)

Why Join Us?

  • 100% remote work

  • International team and dynamic work environment

  • Opportunities for growth and development

  • Supportive and inclusive virtual culture


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