Lifecycle Operations Specialist
1 week ago
This is an on-site position at Ground Floor Shop 1 Robinsons Cyber Sigma, Lawton Avenue, Taguig City.
How to Apply:
Copy and Paste the Link below in the browser to generate the application form:
Rate: $6/hr and earn up to PHP 59,000+/month
Schedule: Monday - Friday: 9:00 AM - 5:30 PM CST or EST
Lifecycle Operations Specialist (On-Site Cyber Sigma, Taguig)
Mission: Design and run the end‑to‑end lead/lifecycle engine (definitions, scoring, routing, SLAs, feedback loops) so Sales receives sales‑ready, well‑routed pipeline and RevOps spends less time chasing hygiene in forecast calls.
Must Have Qualifications:
- 1-2 years MAP/CRM experience (e.g., Marketo + Salesforce)
- Lead Scoring/Routing (LeanData is a plus)
- SDR ops
- Strong process design & documentation; cross‑functional facilitation.
Responsibilities:
- Own lifecycle stages, lead scoring & routing, MQL/SAL/SQL definitions and SLAs.
- Build and maintain SLA scorecards and exception workflows (auto‑alerts to owners).
- Partner with RevOps to align stages to forecast categories and ensure inbound signals support commit/best/pipeline calls.
- Operationalize ICP/persona and buying‑committee coverage in MAP/CRM; ensure handoffs include required fields.
- Run weekly lifecycle QA (duplicates, mismatches, missing fields); feed remediations to Data Quality Engineer.
- Provide readouts to SDR/RVPs; drive continuous improvement with A/B tests on scoring/routing.
Immediate Impact (30/60/90):
- 30 days: Finalize shared lifecycle definitions (MQL/SAL/SQL), SLA policy, and SDR handoff SOP; document in Confluence/Notion; stand up weekly SLA scorecard and exception report.
- 60 days: Deploy lead scoring & routing v1 (MAP→CRM), SDR queue QA, and closed‑loop disposition taxonomy; publish funnel conversion baselines by segment.
- 90 days: Launch ICP + buying‑committee coverage framework tied to campaigns and opps; introduce campaign → opp influence checkpoints for cleaner attribution and forecast inputs.
Success Metrics:
- SLA adherence (MQL→SAL, SAL→SQL), response time; reduction in misrouted/recycled leads.
- Lift in MQL→SQL conversion; increase in opps with minimum buying‑committee roles attached.
- Reduction in RevOps manual escalations related to inbound quality/hygiene.
- Stakeholder CSAT (Sales/SDR leaders).
Addresses Pain Points:
- Reduces manual policing of hygiene and noisy handoffs that inflate forecast
- meeting time.
- Creates consistent definitions and SLAs, supporting an operating cadence with enforceable expectations.
Job Type: Full-time
Pay: Php344.75 per hour
Expected hours: 40 per week
Work Location: In person
-
Contract Management Specialist
1 week ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Contract Management Specialist, you will be responsible for drafting vendor contracts which includes...
-
Contract Management Specialist
7 days ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱1,200,000 - ₱2,400,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Contract Management Specialist, you will be responsible for drafting vendor contracts which includes...
-
Payment Lifecycle Specialist IV
5 days ago
Taguig, National Capital Region, Philippines JPMorganChase Full time ₱600,000 - ₱1,200,000 per yearJOB DESCRIPTIONJoin our team to support day-to-day operations in the Payments Investigations Function, handling client inquiries and wire transfers. We are seeking a passionate and curious team member ready to make an impact and adapt to the dynamic nature of day-to-day operations. This role offers an opportunity for growth and positioning our global team...
-
Collection Specialist
5 days ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱900,000 - ₱1,200,000 per yearAbout the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts.What you'll be...
-
HR Operations Specialist
5 days ago
Taguig, National Capital Region, Philippines Q2 HR Solutions Inc. Full time ₱900,000 - ₱1,200,000 per yearWORK SET-UP: Fully onsite (BGC, Taguig)WORK SCHEDULE: Dayshift (9AM to 6PM - will also be doing sliding shift to accommodate the UK operations)Job Summary: We are seeking an organized and proactive HR Operations Specialist to deliver high-quality HR operational support, employee lifecycle services, engagement initiatives, and office management. You will...
-
Trade Lifecycle Manager II
7 days ago
Taguig, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionEmbark on your journey as a Trade Lifecycle Manager II where you'll be instrumental in managing the pre- and post-trading life cycle across all asset classes. Your expertise will ensure seamless trade processing and effective cash coordination, while your strong analytical skills will drive innovative solutions for complex...
-
Lifecycle & Automation Architect
1 week ago
Taguig, National Capital Region, Philippines Thrive Technologies Inc. Full time ₱4,608,000 - ₱4,792,000 per yearThis is an on-site position at Ground Floor Shop 1 Robinsons Cyber Sigma, Lawton Avenue, Taguig City.IMPORTANT NOTE:Copy and Paste the Link below in the browser to generate the application form:How to Apply:Copy and Paste the Link below in the browser to generate the application form:Rate: $8/hr and earn up to PHP 79,000+/monthSchedule: Monday - Friday: 9:00...
-
Cloud Product Specialist
5 days ago
Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱1,200,000 - ₱2,400,000 per yearJob Description: (Actual Duties and Responsibilities)This position's overall responsibility is to bridge strong connections between the several internal departments of the company and support the key public cloud or hybrid cloud projects to not only find cloud services that meet the needs of customers but also facilitate customers' digital transformation....
-
Operational Data Specialist
2 weeks ago
Taguig, National Capital Region, Philippines JTI Full time ₱900,000 - ₱1,200,000 per yearAt JTI we celebrate differences, and everyone truly belongs.46,000 people from all over the worldare continuously building their unique success story with us.83% of employees feel happyworking at JTI.To make a difference with us, all you need to do is bring yourhuman best.What will your story be? Apply nowLearn more Please apply until October 31,...
-
HR Operations Specialist
5 days ago
Taguig, National Capital Region, Philippines Asticom Technology Inc Full time ₱900,000 - ₱1,200,000 per yearThe HR Specialist is responsible for supporting HR operations by managing, maintaining, and optimizing HR processes within the Workday system. This role requires strong attention to detail, technical proficiency in Workday modules, and the ability to handle confidential information. The ideal candidate will provide second-level support, run integrations and...