Payment Lifecycle Specialist IV

2 days ago

Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱120,000 - ₱180,000 per year
Job Description

You have excellent analytical, mathematical, and problem-solving skills with the ability to effectively communicate issues and results to management. You are seeking your next career growth - this is the team for you.

As an Alternative Payments Operations Lifecycle Spec IV in our AP Operations team, you will provide comprehensive operations support across multiple Alternative Payments Schemes utilizing existing payment operational framework and through the development of new technology and operational functions to streamline processes. You will support new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. You will also carry out daily operational tasks to ensure optimal performance, which will be assessed through key indicators, data analytics, reporting, and other operational controls.

Job Responsibilities
  • Analyze requirements for completeness, consistency, comprehensibility, and JP Morgan Operations Standards
  • Identify, resolve, or escalate either procedural issues or operational errors that may arise during payments monitoring including upholding compliance and risk standards.
  • Detect and escalate potential fraudulent threats and help prevent financial and reputational damage to the institution
  • Contribute to process optimization initiatives including projects to identify inefficiencies, improve quality, and enhance the customer experience.
  • Work with stakeholders and project teams to establish requirements for Alternative Payments support products
  • Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
  • Develop subject matter expertise of new products, business processes and application flows to proper manage changes, issues and other support needs
  • Interact with Product Management, Operational Monitoring and Incident Management Teams, along with Project Managers and IT teams
  • Interface with other operations departments to research and resolve inquiries, including escalated matters.
  • Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve or optimize payment lifecycle processes
Required qualifications, capabilities, and skills
  • Intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions.
  • Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work.
  • Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
  • Proficiency in data analysis techniques, with the ability to interpret and communicate data effectively to inform decision-making processes.
  • Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments.
  • Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing.
  • Intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills.
  • Foundational understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems.
Preferred qualifications, capabilities and kills
  • Experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving is a plus
Experience in global payments is desirable, with understanding of accounting and money move processes

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

  • Payment Lifecycle Associate I

    2 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionElevate your career with JPMorganChase, a top financial firm, valuing innovation, creativity and excellence.As a Payment Lifecycle Associate I within Cash Asset Management, within JPMorgan Chase, you will lead a team responsible for the management of cash operations, ensuring the firm's strength and resilience. Your leadership will contribute...

  • Payment Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines JT International S.A. Full time ₱900,000 - ₱1,200,000 per year

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now  Learn more: Please apply until Oct 17,...

  • Lifecycle Operations Specialist

    2 days ago

    Taguig, National Capital Region, Philippines Thrive Technologies Inc. Full time ₱1,680,000 - ₱4,192,000 per year

    This is an on-site position at Ground Floor Shop 1 Robinsons Cyber Sigma, Lawton Avenue, Taguig City.How to Apply:Copy and Paste the Link below in the browser to generate the application form:Rate: $6/hr and earn up to PHP 59,000+/monthSchedule: Monday - Friday: 9:00 AM - 5:30 PM CST or ESTLifecycle Operations Specialist (On-Site Cyber Sigma, Taguig)Mission:...

  • Commercial & Investment Banking - Client Service Specialist IV - Access Support

    2 weeks ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time $104,000 - $130,878 per year

    Job Description Join our team as a Client Service Specialist IV in the Solution Center, where you'll deliver expert support, resolve complex client inquiries, and ensure a seamless experience. Collaborate with internal partners and make a meaningful impact in a fast-paced, client-focused environment. As a Client Service Specialist IV in the...

  • Payment Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱250,000 - ₱500,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Client Ops Specialist IV

    4 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱1,500,000 - ₱3,000,000 per year

    Job DescriptionJoin us at JPMorgan Chase and be a part of a team that values innovation, collaboration, and excellence. Apply today and take the next step in your career with a global leader in financial servicesAs a Client Operations Specialist IV within Corporate and Investment Banking - Digital & Platform Services, you play a crucial role in maintaining...

  • Manual Payments Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines 3M Full time ₱600,000 - ₱1,200,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job DescriptionThe person hired for the position of Treasury Specialist - Payments...

  • Trade Lifecycle Manager I

    7 days ago

    Taguig, National Capital Region, Philippines JPMorganChase Full time $80,000 - $120,000 per year

    Job DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?As a Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management,...

  • Trade & Working Capital Operations - Specialty Product Specialist IV (Senior Team Member) – APAC Shift

    2 weeks ago

    Taguig, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per year

    JOB DESCRIPTIONElevate your career with JPMorgan Chase, a top financial firm, valuing innovation, creativity, and excellence.As a Specialty Product Specialist IV in Trade and Working Capital, you will be responsible in processing trade finance transactions to help facilitate the purchase and sale of goods. Trade and Working Capital Operations has various...

  • HubSpot Specialist

    3 days ago

    Taguig, National Capital Region, Philippines Nimbyx Full time ₱800,000 - ₱1,200,000 per year

    HubSpot Email Marketing & Automation SpecialistOn-site / BGC, Manila, PhilippinesAbout Nimbyx / EviSmartNimbyx is an AI-driven venture firm creating intelligent agents that eliminate the mundane, unlocking creative and strategic potential globally. EviSmart, one of our portfolio brands, is reimagining dental automation by connecting dentists, labs, and...