CSR- VOICE

2 days ago


Davao City, Davao, Philippines SixEleven Full time ₱200,000 - ₱240,000 per year

VOICE CSR (Lead Generation – Survey Account)

Job Description:

*Conduct outbound calls to customers to perform surveys and gather information.

* Verify customer details and input accurate data into the system.

* Follow call scripts and quality standards set by the company.

Qualifications:

* At least High School Graduate / Senior High Graduate / College Level.

* Average to good English communication skills (verbal and written).

* Comfortable handling outbound calls.

* With or without BPO experience (experience is an advantage).

* Good listening skills and attention to detail.

* Willing to work on shifting schedules, weekends, and holidays.

NON-VOICE CSR (Chat, Email & Customer Support)

Job Description:

* Respond to customer inquiries through chat, email, or other written channels.

* Provide product or account assistance while ensuring high-quality customer experience.

Qualifications:

* At least High School Graduate / SHS Graduate / College Level.

* Strong written English communication skills.

* Typing speed of at least 30-45 WPM with good accuracy.

* Ability to multitask and handle several chat/email threads simultaneously.

* Experience in chat/email support is a plus but not required.

Job Type: Full-time

Pay: Php15, Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training

Work Location: In person



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