Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Private Advertiser Full time ₱150,000 - ₱250,000 per year

BASIC QUALIFICATIONS

  • Open to those without BPO experience
  • At least a high school graduate (old curriculum), senior high school graduate, college-level with no back subjects, and college graduate
  • Good written and verbal communication skills
  • Must be amenable to work on-site
  • Able to work night shift
  • Willing to work onsite (QC Area – Cubao, UPTC Katipunan, Bridgetowne)
  • Willing to work on a night shift schedule
  • Can start ASAP

RESPONSIBILITIES

  • Handle customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues promptly.
  • Process orders, forms, and account updates.
  • Maintain customer records and ensure data accuracy.
  • Escalate complex concerns to the appropriate departments.
  • Meet performance targets for quality and efficiency.


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