Virtual Assistant

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide

Are you ready to be part of a professional community that's powering businesses globally to save, grow, and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you

Role: Virtual Assistant

Location & Work Set-Up: Hybrid (Makati)

About Us:

At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:

Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

The Role:

As Virtual Assistant, you will be a trusted advisor and expected to support an executive role, proactively and effectively within the business. To be successful in this role, you will be expected to understand the business and demonstrate a high level of business acumen and exceptional organizational skills which will contribute to seamless day-to-day operations.

What You'll Bring to the Table:

• Email and calendar management
• Management and coordination of agendas for 1:1, direct report meetings, and the like
• Minute taking for meetings
• Managing diaries and making sure the right and complete people were invited to the meeting
• Assist in reports and documents
• Putting necessary reports
• Updating and maintaining client details
• Prepare client letter templates
• Maintain confidentiality and use a high degree of discretion
• Oversee internal administration processes and system upkeep.
• The organisation of functions, events, and other ad hoc celebrations throughout the year

Adhoc Tasks

• Tasks deemed necessary to ensure excellent customer experience as determined by management.

QUALIFICATIONS

Product Knowledge

• Bachelor's/College Degree in Business Administration, Management, or other related discipline is a plus, but not required
• At least 2-3 years of experience as a Virtual Assistant within a similar industry
• Strong analytical and computer (primarily Outlook, Excel, and Teams) skills
• Strong oral and written communication skills
• Detail-oriented, always able to provide accurate and high-level quality work
• Ability to manage multiple priorities while remaining focused on quality and delivery
• Good administrative and organizational ability
• Ability to learn quickly and think ahead
• High level of empathy and mindfulness
• Works collaboratively and as part of a team building genuine relationships
• Provides systematic and dependable follow-up, as well as a high level of organization and preparedness
• Maintains workflow under pressure and in a fast-paced, high-profile work environment
• Accountability – always following up and staying ahead of the game
• Ability to think strategically and execute quality output under tight deadlines
• Strong time-management skills and presentation skills

Customer Focus

• Actively seeks to understand and deliver client needs, expectations, and levels of satisfaction
• Able to maintain good relationships with clients and other stakeholders
• Proactively seeks solutions for clients
• Experience in working with an Australian company is a plus

What's in It for You:

• Flexibility:
  Work remotely or from one of our inspiring offices and enjoy a better work-life balance
• Inspiring Workspaces:
  Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Booze:
  Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces:
  Conducive for productivity and creativity.
• State-of-the-Art Security:
  Ensuring your safety and peace of mind.
• Game Rooms:
  Take a break and unwind with our recreational facilities.
• Competitive Compensation:
  Your talents deserve to be rewarded We help you negotiate with our clients.
• Professional Growth:
  Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community:
  Join a diverse and inclusive team that's dedicated to your success.
• Global Impact:
  Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together Let's forge a brighter future together

hammerjack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.