Support Analyst

Job Title: Software Support Analyst Work Setup: Onsite in Baguio City Shift Schedule: Shift usually starts at 5:30 AM (5:00 AM or 6:00 AM) Manila, supports APAC and Australian clients What We Seek:Bachelor's degree in computer science, Information Technology, or a related fieldJunior - Mid Level Analyst with 1-2 years relevant technical experienceRecent...

Job Title: Support Analyst ILocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:The Support Analyst role focuses on keeping existing customers satisfied with our products. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support...

About the Role:As a Support Analyst - Accounting, you will add to the positive and supportive team dynamic, with an optimistic and open-minded approach. You'll be able to work autonomously but will value teamwork and support of those around you. You will be the first point of contact for our clients, providing front-line support and communicating with them...

Summary: As a Financial Support Analyst, you will have to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range...

Job Description:We are seeking a Support Analyst I to join our team and deliver exceptional technical support to clients in the property management sector. This role is responsible for resolving software, hardware, and IT-related issues, guiding users through product capabilities, and ensuring a high level of customer satisfaction.As the first point of...

Summary: We are seeking a motivated and skilled Facilities and Maintenance Systems Analyst to join our team.This role is integral to managing and supporting our clients' maintenance and support cases efficiently.You will work with a wide client base, ensuring timely service delivery and a seamless workflow that operates 24/7, especially for crucial sectors...

About the roleWe have an exciting full-time opportunity for a WFM Scheduling Analyst to join our dynamic team at Teleperformance in Baguio City. As a WFM Scheduling Analyst, you will play a crucial role in ensuring efficient staffing and scheduling within our fast-paced call center environment. This is a fantastic chance to leverage your analytical skills...

Qualifications:Bachelor's degree or equivalent work experience1+ year experience in customer service or technical support preferredStrong written and verbal communication skillsExcellent troubleshooting and problem-solving abilitiesHighly organized with strong time management skillsTech-savvy with an aptitude for learning software systemsCustomer-focused...

Summary: The Operations Analyst position plays a vital role in the organization. You will collaborate closely with the Operations Manager, division leaders and Project Managers and will be responsible for coordinating and managing the day-to-day operational tasks associated with Professional Services teams and projects. Responsibilities:Internal project...

About usPacificTSP is a premium managed service provider and BPO. We provide technical support and staffing services to US based MSP's.Please NoteThe role is in Baguio and will require working in our office. You will be assigned to a single US based company with the expectation you can grow in this role over time and work with their (very friendly and...