Client Support Analyst

Summary: As a Client Support Analyst, you will have the opportunity to analyze complex software issues, engage with a worldwide client base, and provide an excellent customer experience every day. In this position, you will be the primary point of contact for a broad range of customers from financial and property management institutions, assisting with...

About the Role: The Support Analyst role focuses on keeping existing customers satisfied with products and services. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support Analyst ensures clients receive speedy resolutions to any issues that may arise. Responsibilities: ⚫...

Requirements Job Title: Support Analyst – Accounting (Real Estate Accounting Support Analyst), Location: Baguio, Philippines (Onsite), Department: APAC Operations / Technical Services About the Role As a Support Analyst – Accounting (Real Estate Accounting Support Analyst), you will add to the positive and supportive team dynamic, with an optimistic and...

About the Role Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and...

About the Role ThoughtFocus is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and confident...

Qualifications:Bachelor's degree or equivalent work experience1+ year experience in customer service or technical support preferredStrong written and verbal communication skillsExcellent troubleshooting and problem-solving abilitiesHighly organized with strong time management skillsTech-savvy with an aptitude for learning software systemsCustomer-focused...

About the Role: The Support Analyst role focuses on keeping existing customers satisfied with products and services. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support Analyst ensures clients receive speedy resolutions to any issues that may arise. Responsibilities: ⚫...

Job Description:We are seeking a Support Analyst I to join our team and deliver exceptional technical support to clients in the property management sector. This role is responsible for resolving software, hardware, and IT-related issues, guiding users through product capabilities, and ensuring a high level of customer satisfaction.As the first point of...

Summary:We are seeking a motivated and skilled Facilities and Maintenance Systems Analyst to join our team.This role is integral to managing and supporting our clients' maintenance and support cases efficiently.You will work with a wide client base, ensuring timely service delivery and a seamless workflow that operates 24/7, especially for crucial sectors...

Summary: The implementation analyst meets with clients after a sale is made, and it has been communicated that the client wants to be integrated with a partner PMS. The implementation analyst also maintains client integration contact information, data, and documents. Once all pre-work is completed the implementation analyst will complete the integration...