Support Analyst Accounting
3 days ago
About the Role
Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support.
In this role, you will be the first point of contact for our clients, delivering professional and confident assistance via phone and email. You’ll combine your accounting knowledge with strong customer service skills to ensure our clients get the most out of our products.
We value team players who work well independently, maintain a positive and open-minded attitude, and contribute to a collaborative and supportive environment.
Key Responsibilities
Provide frontline telephone and email support to internal and external users.
Manage and resolve multiple pending cases in our CRM (Salesforce) within set timeframes.
Assist clients with software installation and configuration on PCs and servers.
Troubleshoot and resolve technical and accounting-related issues.
Use our internal knowledge base to guide clients through solutions.
Collaborate with Technical Escalation Teams for complex issues.
Participate in product testing to ensure enhancements meet client expectations.
Qualifications
Minimum 1 year experience in the accounting industry.
Familiarity with accounting software (Xero, QuickBooks, MYOB) is highly regarded.
Strong command of written and verbal English.
Problem-solving skills with a strong customer-first approach.
Experience in customer support for a software company is an advantage.
Keen attention to detail and ability to work autonomously
-
Support Analyst Accounting
3 days ago
Baguio, Philippines Neksjob Full timeAbout the Role ThoughtFocus is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support. In this role, you will be the first point of contact for our clients, delivering professional and confident...
-
Real Estate Accounting Support Analyst
4 weeks ago
Baguio, Philippines Openmind Technologies Inc. Full timeRequirements Job Title: Support Analyst – Accounting (Real Estate Accounting Support Analyst), Location: Baguio, Philippines (Onsite), Department: APAC Operations / Technical Services About the Role As a Support Analyst – Accounting (Real Estate Accounting Support Analyst), you will add to the positive and supportive team dynamic, with an optimistic and...
-
Accounting Analyst
4 weeks ago
Baguio, Philippines NEKSJOB Full timeAbout the Role: As a Support Analyst – Accounting, you will contribute to a positive and supportive team dynamic with an optimistic and open-minded approach. You’ll be able to work independently while valuing teamwork and collaboration. In this role, you will serve as the first point of contact, providing front-line support in a confident and...
-
Support Analyst I
4 weeks ago
Baguio, Philippines NEKSJOB Full timeAbout the Role: The Support Analyst role focuses on keeping existing customers satisfied with products and services. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support Analyst ensures clients receive speedy resolutions to any issues that may arise. Responsibilities: ⚫...
-
Accounting Analyst
3 days ago
Baguio City, Philippines NEKSJOB Full timeAbout the Role: As a Support Analyst – Accounting, you will contribute to a positive and supportive team dynamic with an optimistic and open-minded approach. You’ll be able to work independently while valuing teamwork and collaboration. In this role, you will serve as the first point of contact, providing front-line support in a confident and...
-
Client Support Analyst
15 hours ago
Baguio, Philippines NEKSJOB Full timeSummary: As a Client Support Analyst, you will have the opportunity to analyze complex software issues, engage with a worldwide client base, and provide an excellent customer experience every day. In this position, you will be the primary point of contact for a broad range of customers from financial and property management institutions, assisting with...
-
Support Analyst I
3 days ago
Baguio City, Philippines NEKSJOB Full timeAbout the Role: The Support Analyst role focuses on keeping existing customers satisfied with products and services. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support Analyst ensures clients receive speedy resolutions to any issues that may arise. Responsibilities: ⚫...
-
Client Support Analyst
2 weeks ago
Baguio City, Philippines NEKSJOB Full timeSummary: As a Client Support Analyst, you will have the opportunity to analyze complex software issues, engage with a worldwide client base, and provide an excellent customer experience every day. In this position, you will be the primary point of contact for a broad range of customers from financial and property management institutions, assisting with...
-
Support Analyst 1
2 weeks ago
Baguio City, Cordillera, Philippines THOUGHTFOCUS Inc.,PH Full time ₱250,000 - ₱500,000 per yearJob Description:We are seeking a Support Analyst I to join our team and deliver exceptional technical support to clients in the property management sector. This role is responsible for resolving software, hardware, and IT-related issues, guiding users through product capabilities, and ensuring a high level of customer satisfaction.As the first point of...
-
Software Support Analyst
2 weeks ago
Baguio City, Cordillera, Philippines TASQ Staffing Solutions Full time ₱30,000 - ₱60,000 per yearSummary:We are seeking a motivated and skilled Facilities and Maintenance Systems Analyst to join our team.This role is integral to managing and supporting our clients' maintenance and support cases efficiently.You will work with a wide client base, ensuring timely service delivery and a seamless workflow that operates 24/7, especially for crucial sectors...
