US Payroll

3 days ago

Ortigas Metro Manila, Philippines iSupport Worldwide Full time

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for a detail-driven Payroll & Benefits Specialist to manage benefits enrollments, renewals, quoting, client communication, and HRIS setup. You'll handle carrier updates, build enrollment systems, support integrations, and deliver exceptional service to multiple accounts. If you excel in benefits administration, data accuracy, and fast-paced work, this role is a strong fit.

You will provide the best service to our partner brands by performing these tasks:

Benefits Administration & Member Support
  • Process adds, terms, and changes for medical, dental, vision, life, disability, and voluntary benefits
  • Submit updates to carriers and TPAs, ensuring accuracy and timely routing
  • Verify confirmations in HRIS/enrollment systems
  • Support billing audits, reconciliations, and resolve carrier discrepancies
  • Assist in open enrollment prep, data cleanup, and communications
  • Prepare claims packets and documentation for consultants
Quoting, Renewals & Proposal Support
  • Gather census data and plan details for quoting
  • Submit groups through GA/carrier portals
  • Prepare census/import templates for medical and ancillary plans
  • Support spreadsheet comparisons, renewal modeling, and contribution analysis
  • Maintain internal tracking tools and CRM updates
  • Help own parts of the renewal quoting workflow
Enrollment System Build-Outs (Employee Navigator, Ease, BerniePortal, etc.)
  • Build employer groups, plan setups, rates, eligibility rules, and payroll deductions
  • Upload census files and conduct audits
  • Support EDI setup
  • Provide navigation assistance during open enrollment
Technology & Integrations
  • Support integrations with payroll systems (iSolved, ADP, Paycor, Paycom, etc.)
  • Maintain SOPs and documentation
  • Ensure accurate demographic, eligibility, and payroll data syncing
Client Service & Communication
  • Respond to client inquiries with accuracy and professionalism
  • Assist with renewal packets, summaries, BOR packets, and presentations
  • Follow up with carriers, clients, and GAs
  • Support compliance workflows (SBCs, COBRA/state continuation, ACA data collection, 5500 requests)
Who are we looking for?
  • Bachelor's degree in Business, HR, Finance, or related field
  • 3+ years of experience in benefits administration, HR support, or insurance brokerage
  • Strong knowledge of medical, dental, vision, life, disability, and voluntary benefits
  • Experience using HRIS/enrollment platforms (Employee Navigator, Ease, BerniePortal, etc.)
  • Proficient in Excel: VLOOKUP, pivot tables, data manipulation
  • CRM experience (any platform)
  • Experience submitting quotes via GA or carrier portals
  • Familiarity with payroll/HRIS integrations
  • AI-savvy (use of AI tools for efficiency and workflow optimization)
  • Able to manage multiple accounts and tight deadlines
  • Organized and process-driven
  • Tech-savvy and adaptable
  • Strong written and verbal communication skills
  • Client-service oriented, team-player, and problem solver
  • Growth mindset and comfortable in a fast-paced environment
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

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