
Area Manager
6 days ago
Responsibilities
- Oversee and manage the operations of multiple food and beverage outlets within the assigned area.
- Ensure all outlets consistently deliver excellent customer service and product quality.
- Develop and implement sales strategies to achieve revenue targets.
- Monitor financial performance, including sales reports, budgets, and cost controls.
- Lead, train, and motivate Store Managers and staff to achieve operational goals.
- Ensure compliance with food safety, sanitation, and workplace safety standards.
- Conduct regular store visits and operational audits to maintain company standards.
- Handle customer concerns and resolve issues that are escalated beyond store management.
- Collaborate with the HR team on staffing, training, and employee relations matters.
- Prepare and submit operational and performance reports to management.
- Support the roll-out of new products, promotions, and marketing activities across outlets.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or related field (preferred).
- At least
3–5 years of experience
in a supervisory or managerial role in the food and beverage/retail industry. - Strong leadership and people management skills.
- Excellent communication, problem-solving, and decision-making abilities.
- Ability to analyze financial data and manage budgets effectively.
- Willingness to travel and work flexible hours.
Skills Required:
- Leadership & team management
- Operational and financial management
- Customer service excellence
- Problem-solving and conflict resolution
- Strong organizational and multitasking skills
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