Open for all

2 days ago

Ayala Alabang, National Capital Region, Philippines Top Alliance Full time ₱25,000 - ₱50,000 per year
About the Role:

We are looking for motivated, friendly, and reliable individuals to join our team as Customer Service Representatives (CSRs). This role is open to all applicants — no prior experience required You'll be responsible for assisting customers, resolving inquiries, and providing excellent support through phone, email, or chat.


Key Responsibilities:
  • Respond to customer questions and concerns promptly and professionally.
  • Provide accurate information about products, services, or company policies.
  • Resolve customer issues and escalate complex cases when necessary.
  • Maintain detailed records of customer interactions and feedback.
  • Collaborate with team members to improve customer satisfaction.
  • Follow communication guidelines, scripts, and best practices.

Qualifications:
  • Education: High school diploma or equivalent (college degree a plus).
  • Experience: No prior experience required; training will be provided.

  • Skills:

  • Strong communication and active listening skills

  • Basic computer literacy and typing skills
  • Patience, empathy, and a positive attitude
  • Ability to multitask and stay organized in a fast-paced environment

Benefits:
  • Competitive salary and performance bonuses
  • Paid training and growth opportunities
  • Health and wellness benefits
  • Supportive and inclusive work culture

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