Digital Transformation Consultant

1 day ago

Quezon City, National Capital Region, Philippines STRATWELL BUSINESS CONSULTANCY SERVICES Full time $90,000 - $120,000 per year

JOB SUMMARY:

Our client is a digital-led business transformation and services company that co-creates smarter businesses with more than 700 clients across 10 industries. They blend deep domain excellence, core differentiation with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly, and lead resiliently in a world defined by disruption. Their purpose is clear: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact.

Role and Responsibilities:

  • Identify process improvement opportunities
  • Responsible for delivering benefits as per the contractual productivity agreement with the client
  • Delivery of Digital Transformation and Continuous Improvement initiatives as per the Transformation roadmap
  • Build curated, market-leading transformation solutions for the client, working with cross-functional teams (internal and external)
  • Adherence to internal protocol around project identification, execution, etc., through design thinking workshops, due diligence, re-imagining customer journeys, blueprinting activities, etc., keeping in mind customer effort reduction, improving straight through processing, etc.
  • Team/people management, talent development
  • Excel in developing strong stakeholder dialogue across all levels

Requirements:

  • 8 to 12 years of overall work experience; At least 3 years in the Insurance domain is preferable.
  • Should have exposure or knowledge of digital technologies in Process transformation i.e., Process Mining, RPA, Analytics, ML, and A,I and Gen AI
  • Graduates (15 Years), based on their specific role requirements
  • System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications)- Language proficiency (English)
  • Good/ Excellent- Should possess good analytical skills, communication, and negotiation skills.
  • Excellent knowledge of Excel, Word, PowerPoint & Minitab.
  • Must be Lean Six Sigma Blackbelt Certified
  • Project management and design thinking practitioner
  • P&C Insurance experience will be desirable
  • Experience in managing design thinking workshops to re-imagine customer journeys, future operating models, and best-in-class practices
  • Action and results-oriented, self-driven person with high energy level, analytical and structured, quality-focused, and adaptable
  • Flexible and capable of domestic and international travel

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