Transformation Consultant

2 days ago

Mandaluyong City, National Capital Region, Philippines Chubb Business Services Full time ₱1,500,000 - ₱2,500,000 per year

This role is in charge of leading various initiatives to address performance improvement, drive innovation and transformation of the business, heavily supporting business owners and leaders through coaching, collaboration and partnerships. Able to communicate at all levels of the organization to drive changes effectively and efficiently.

Responsibilities:

  • Driving improvement opportunities (not limited to automation) within the scope of support (~70%).
  • Coach, train, and guide leaders (Supervisors and Managers) applying key Quality Management principles and Transformation methodologies (~20%).
  • Driving teamwork and collaboration, working with cross functional teams (including regional teams) to make changes inclusive and beneficial to all parties involved. (~10%).
  • Facilitate improvement discussions and initiatives, supporting business/process owners in improving performance and quality of work through collaboration and analysis.
  • Build and deliver operational/delivery excellence training and coach on Total Quality Management principles.
  • Assist organization in the creation, monitoring, measurement, and analysis of standardized processes.
  • Support the development and implementation of a formal management review of KPI results and/or balanced scorecards, and train and coach all functional areas on measurement principles.
  • Work closely with the Metrics and Insights team to derive key business insights and drive performance improvement initiatives.
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
  • Communicate to key management stakeholders on significant quality issues and business opportunities.

Requirements:

  • Min years of driving Process Improvement / Transformation projects, Project Management experience is a must.
  • Lean Six Sigma Greenbelt CERTIFIED
  • Excellent communication skills and stakeholder influencing experience
  • Hybrid work arrangement in Mandaluyong city

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