Transformation Consultant
4 days ago
This role is in charge of leading various initiatives to address performance improvement, drive innovation and transformation of the business; heavily supporting business owners and leaders through coaching, collaboration and partnerships. Able to communicate at all levels of the organization to drive changes effectively and efficiently.
Responsibilities:
- Driving improvement opportunities (not limited to automation) within the scope of support (~70%).
- Coach, train, and guide leaders (Supervisors and Managers) applying key Quality Management principles and Transformation methodologies (~20%).
- Driving teamwork and collaboration, working with cross functional teams (including regional teams) to make changes inclusive and beneficial to all parties involved. (~10%).
- Facilitate improvement discussions and initiatives, supporting business/process owners in improving performance and quality of work through collaboration and analysis.
- Build and deliver operational/delivery excellence training and coach on Total Quality Management principles.
- Assist organization in the creation, monitoring, measurement, and analysis of standardized processes.
- Support the development and implementation of a formal management review of KPI results and/or balanced scorecards, and train and coach all functional areas on measurement principles.
- Work closely with the Metrics and Insights team to derive key business insights and drive performance improvement initiatives.
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
- Communicate to key management stakeholders on significant quality issues and business opportunities.
Requirements:
- Min years of driving Process Improvement / Transformation projects, Project Management experience is a must.
- Lean Six Sigma Greenbelt CERTIFIED
- Excellent communication skills and stakeholder influencing experience
- Hybrid work arrangement in Mandaluyong city
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