Transformation Consultant

20 hours ago

Mandaluyong City, National Capital Region, Philippines Chubb Full time $104,000 - $130,878 per year

This role is in charge of leading various initiatives to address performance improvement, drive innovation and transformation of the business; heavily supporting business owners and leaders through coaching, collaboration and partnerships. Able to communicate at all levels of the organization to drive changes effectively and efficiently.

Responsibilities:

  • Driving improvement opportunities (not limited to automation) within the scope of support (~70%).
  • Coach, train, and guide leaders (Supervisors and Managers) applying key Quality Management principles and Transformation methodologies (~20%).
  • Driving teamwork and collaboration, working with cross functional teams (including regional teams) to make changes inclusive and beneficial to all parties involved. (~10%).
  • Facilitate improvement discussions and initiatives, supporting business/process owners in improving performance and quality of work through collaboration and analysis.
  • Build and deliver operational/delivery excellence training and coach on Total Quality Management principles.
  • Assist organization in the creation, monitoring, measurement, and analysis of standardized processes.
  • Support the development and implementation of a formal management review of KPI results and/or balanced scorecards, and train and coach all functional areas on measurement principles.
  • Work closely with the Metrics and Insights team to derive key business insights and drive performance improvement initiatives.
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
  • Communicate to key management stakeholders on significant quality issues and business opportunities.

Requirements:

  • Min years of driving Process Improvement / Transformation projects, Project Management experience is a must.
  • Lean Six Sigma Greenbelt CERTIFIED
  • Excellent communication skills and stakeholder influencing experience
  • Hybrid work arrangement in Mandaluyong city

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