
Customer Service Representative I
3 days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
- Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution.
- Identifying and assessing customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- May utilize a customer relationship application or database to record activities and research product/client information.
Works independently within established procedures associated with the specific job function.
Bachelor's Degree (Four-year college course).
- 0 — 1 year work experience.
- Excellent Verbal and Written Communication Skills.
- Ability to remain professional and courteous with customer at all times.
- Must be available to work at night, holidays and weekends.
- Maintains high degree of professionalism and confidentiality.
- Ability to multi-task, prioritize and manage time effectively.
- Interpersonal skills - Able to work independently and as a team member.
- Keen attention to details.
- Customer Service Foundation Program Certification.
-
Customer Service Representative I
2 weeks ago
Iloilo City, Western Visayas, Philippines Crawford & Company Full timeOverviewWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate...
-
Customer Service Representative
2 days ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱180,000 - ₱360,000 per yearFair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningJob Purpose Customer Service Representatives are responsible for...
-
Customer Service Representative
1 week ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱250,000 per yearJob PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...
-
Customer Service Representative
3 days ago
Iloilo City, Western Visayas, Philippines FILIMEX RESOURCE GROUP, INC. Full time ₱180,000 - ₱240,000 per yearFILIMEX RESOURCE GROUP, INC. is hiring a Full time Customer Service Representative role in Jaro, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱15,000 - ₱20,000 per monthJob Summary:We are seeking a motivated and customer-focused Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeJob PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...
-
Customer Service Representative I
3 weeks ago
Iloilo City, Western Visayas, Philippines Crawford & Company Full timeOverviewWe need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate...
-
Customer Service Representative
2 days ago
Iloilo City, Western Visayas, Philippines Neksjob Iloilo Full time ₱150,000 - ₱250,000 per yearNeksjob Iloilo is hiring a Full time Customer Service Representative role in Mandurriao, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours available
-
Customer Service Representative
3 weeks ago
Iloilo City, Western Visayas, Philippines TalentPop App Full timeABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities...
-
Customer Service Representatives
2 weeks ago
Iloilo City, Western Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per yearWe areseeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (Retail Account) in our Iloilo City office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, handling various non-voice account-related inquiries and tasks.What...
-
Customer Service Representative
1 week ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱180,000 - ₱360,000 per yearPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed information about policies and products. Recommending available products. Adhere...