Trainer - Retail (Cebu City) - Onsite

3 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year
About the job Trainer - Retail (Cebu City) - Onsite

Nature Of the Account: Retail

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Restdays: 24x7

Educational Requirement:

  • Finished at least 2 years in college without back subject/s

Work Experience:

  • Minimum 1 year experience as Trainer
  • Preferred: retail background, but can be a trainer for any customer service accounts
  • Good communication skills
  • Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred

Responsibilities:

  • Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
  • Training Delivery: Conducting training sessions in various formats, such as classroom-style seminars, workshops, and role-playing exercises, for both new and existing call center agents.
  • Performance Evaluation & Coaching: Assessing the effectiveness of training through evaluations and performance metrics, identifying areas for improvement, and providing individual coaching and feedback to agents.
  • Needs Assessment & Collaboration: Working with managers and leadership to identify skill gaps and training needs within the call center and developing strategies to address them.

  • Trainer - Onsite in Cebu | Retail BPO

    7 days ago

    Cebu City, Central Visayas, Philippines Elevare dynamics Full time ₱34,000 per year

    / RequirementsJob title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: ShiftingSalary: up to 34K packageStart date: ASAPQualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but can be a trainer for any...

  • Trainer - Onsite in Cebu | Retail BPO

    1 week ago

    Cebu City, Central Visayas, Philippines Gratitude Full time ₱384,000 - ₱408,000 per year

    Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: ShiftingSalary: up to 34K packageStart date: ASAPQualifications:2nd year completed/College GraduateMust have a minimum of 1 year of experience as a Trainer in a BPO settingPreferred: retail background, but can be a trainer for any customer service accountsGood...

  • Trainer - Cebu Onsite

    3 days ago

    Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱60,000 - ₱120,000 per year

    Job descriptionCORE RESPONSIBILITIESDevelop digital and print educational material (e.g. videos and manuals)Organize classroom-style seminars about product features and sales techniquesConduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork, and conflict management)Identify individual and team skills gapsSchedule regular...

  • Trainer - Retail

    1 day ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement: College Degree Work Experience:Minimum 1 year experience as TrainerPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsWill do a...

  • Trainer (Retail Account)

    1 week ago

    Cebu City, Central Visayas, Philippines Trusoft Limited Full time ₱240,000 - ₱340,000 per year

    **Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

  • BPO Operations Team Lead

    3 weeks ago

    Cebu City, Central Visayas, Philippines micro1 Full time

    Job Title: BPO Operations Team Lead - Retail (100% Onsite) | Cebu CityJob Type: Full-timeLocation: 100% On-site in Cebu CityJob Summary:Join our team as a BPO Operations Team Lead for our dynamic retail voice account in Cebu City. As a hands-on leader, you will drive results by effectively managing a high-performing team, ensuring exceptional customer...

  • Trainer - Ecommerce Account | BPO

    3 days ago

    Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a skilled and passionate Trainer to join our Ecommerce Account team in Cebu City. The Trainer will be responsible for delivering effective training sessions, enhancing agent skills, and ensuring readiness for customer service operations. This role requires strong communication skills, experience in training delivery, and the ability to...

  • Trainer- retail account

    1 week ago

    Cebu City, Central Visayas, Philippines free job consultancy Full time ₱272,000 - ₱408,000 per year

    We are hiring experienced BPO Trainers to support a Retail Voice Account in Cebu If you're passionate about training, coaching, and developing agents to deliver excellent customer service, this role is for you.What You'll Do:• Deliver training sessions and ensure new hires are equipped for success.• Conduct training demos (customer service approach will...

  • Process Trainer

    1 day ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Trainer - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Arrangement: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: College Degree Work Experience: At least 1 year of experience as a TrainerPreferred: Retail background, but open to trainers for any customer...

  • Trainer - Ecommerce Account | BPO

    3 days ago

    Cebu City, Central Visayas, Philippines HIRD SERVICES PVT. LTD. Full time ₱420,000 per year

    We are looking for a skilled and passionate Trainer to join our Ecommerce Account team in Cebu City. The Trainer will be responsible for delivering effective training sessions, enhancing agent skills, and ensuring readiness for customer service operations. This role requires strong communication skills, experience in training delivery, and the ability to...