Process Trainer

1 day ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

Position Title: Trainer - Retail (Cebu) | Onsite
Account Type: Retail

Start Date: August 15

Support Type: Voice

Work Arrangement: Fully Onsite in Cebu

Shift & Rest Days: 24/7 schedule

Educational Qualification: College Degree

Work Experience:

  • At least 1 year of experience as a Trainer
  • Preferred: Retail background, but open to trainers for any customer service accounts
  • Strong communication skills
  • Ability to deliver training demos based on provided customer service approaches; having the skill to create training demos for handling time management is a plus

Key Responsibilities:

  • Curriculum Development: Design and develop training materials such as guides, manuals, presentations, and videos related to customer service skills, product knowledge, system usage, and company policies.
  • Training Delivery: Facilitate training sessions through various methods like classroom seminars, workshops, and role-playing exercises for both new hires and existing agents.
  • Performance Evaluation & Coaching: Measure training effectiveness through assessments and performance data, identify areas for improvement, and provide personalized coaching and feedback to agents.
  • Needs Assessment & Collaboration: Partner with managers and leadership to identify skill gaps and training requirements, and develop strategies to address these needs.

  • Process Trainer

    3 days ago


    Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱480,000 per year

    The Process Trainer is responsible for delivering effective training programs to ensure that new hires and existing employees gain the necessary knowledge, skills, and competencies to perform their roles efficiently. This role involves designing, facilitating, and evaluating process training sessions, as well as collaborating with stakeholders to identify...

  • Process Trainer

    3 weeks ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time

    Job DescriptionWe are seeking a highly skilled and motivated Process Trainer to join our team. The Process Trainer will be responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance. This role requires a deep understanding of business processes, excellent communication skills, and the...

  • Process Trainer

    3 days ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time $60,000 - $80,000 per year

    Job Description: We are seeking a highly skilled and motivated Process Trainer to join our team. The Process Trainer will be responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance. This role requires a deep understanding of business processes, excellent communication skills, and the...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    About the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent) Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific,...

  • BPO Trainer

    1 day ago


    Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development of Content,...

  • Trainer

    3 weeks ago


    Cebu City, Central Visayas, Philippines POS CX Full time

    TrainerRole: Training Specialist at POS CXOverviewThe BPO Trainer is responsible for designing, delivering and evaluating training programs to ensure new hires and existing employees develop the skills and knowledge necessary to perform effectively. The role also involves supporting recruitment, assisting with assessments and ensuring that training materials...


  • Cebu City, Central Visayas, Philippines Trusoft Limited Full time ₱240,000 - ₱340,000 per year

    **Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

  • BPO Trainer

    1 week ago


    Cebu City, Central Visayas, Philippines PMConsulting Full time ₱420,000 per year

    We are looking for a dynamic and experienced Trainer to join our team. The Trainer will be responsible for delivering engaging and effective training programs for new hires and existing employees. This role ensures that agents are equipped with the necessary skills, knowledge, and tools to meet performance standards and deliver exceptional customer...

  • bpo trainer

    1 day ago


    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱408,000 per year

    We're Hiring – Trainer (BPO Account)Location: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPPerks & Benefits:Salary package up to ₱34,000Virtual hiring process20% Night DifferentialHMO on Day 1 + DependentsQuarterly BonusAccount IncentivesQualifications:Minimum 1 year experience as a Trainer...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱80,000 - ₱120,000 per year

    Work Setup: Hybrid (Onsite during training period) | Cebu Start Date: ASAP Nature Of The Account: Talent Skilling Type of Support: Support Shift: 12PM - 9PM | Fixed weekends off Qualifications:At least High school Graduate (High school / Senior HS)With at least 1 year experience as a Trainer (any field).Open to process trainers, even if they come from...