Process Trainer

The Process Trainer is responsible for delivering effective training programs to ensure that new hires and existing employees gain the necessary knowledge, skills, and competencies to perform their roles efficiently. This role involves designing, facilitating, and evaluating process training sessions, as well as collaborating with stakeholders to identify...

Role Purpose:The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team.Position: Process TrainerLocation: Tech Tower, Cebu Business...

About the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule)Benefits (Upon regularization):- 10 VL, 10 SL, 5 EL- HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent) Requirements:Minimum of 2 years of experience as a Call Center Trainer of any specialization (Product-Specific,...

The job of a Process Trainer is to essentially educate, guide, and coach new employees on how to effectively perform their jobs by developing the capabilities that are required for optimal job performance. The job also involves a number of complimentary activities such Training needs analysis, Training Needs Identification, Research & Development of Content,...

We are looking for a dynamic and experienced Trainer to join our team. The Trainer will be responsible for delivering engaging and effective training programs for new hires and existing employees. This role ensures that agents are equipped with the necessary skills, knowledge, and tools to meet performance standards and deliver exceptional customer...

We're Hiring – Trainer (BPO Account)Location: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPPerks & Benefits:Salary package up to ₱34,000Virtual hiring process20% Night DifferentialHMO on Day 1 + DependentsQuarterly BonusAccount IncentivesQualifications:Minimum 1 year experience as a Trainer...

**Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

Work Setup: Hybrid (Onsite during training period) | Cebu Start Date: ASAP Nature Of The Account: Talent Skilling Type of Support: Support Shift: 12PM - 9PM | Fixed weekends off Qualifications:At least High school Graduate (High school / Senior HS)With at least 1 year experience as a Trainer (any field).Open to process trainers, even if they come from...

Experienced in training and eager to explore your career journey? Join our #StrategicallyAwesome team as a Trainer #ApplyTodayQualifications:- Candidates must possess at least a bachelor's degree in any course- Excellent English communication skills both oral and written- Must have experience training in the BPO setting- Must know how to create their own...

Qualifications:Minimum 1 year exp as Trainer in a BPO settingGood communication skillsCompleted at least 2nd year college (must have a TOR)Amenable to work onsiteWhat's in it for you?Earn up to 34,000 salary + 20% night differentialQuarterly incentivesHMO on day 1Other perks and benefits will be discussed during the hiring process