Trainer- retail account
4 hours ago
We are hiring experienced BPO Trainers to support a Retail Voice Account in Cebu If you're passionate about training, coaching, and developing agents to deliver excellent customer service, this role is for you.
What You'll Do:
• Deliver training sessions and ensure new hires are equipped for success.
• Conduct training demos (customer service approach will be provided).
• Preferably design and facilitate training demos on handling time improvement.
Qualifications:
• At least 2nd year completed in college (graduate preferred).
• Minimum 1 year of experience as a Trainer in a BPO setting.
• Retail background preferred (but open to trainers from other customer service accounts).
• Strong communication and facilitation skills.
Salary Package: Up to ₱34,000
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