Trainer - Onsite in Cebu | Retail BPO

**Job title: TrainerAccount: RetailType of Support: VoiceWork set up: 100% Onsite at Tech Tower, Cebu Business ParkWork shift: ShiftingSalary: up to 34K packageStart date: ASAPHeadcount: 5**Qualifications:• 2nd year completed/College Graduate• Must have a minimum of 1 year of experience as a Trainer in a BPO setting• Preferred: retail background, but...

We are hiring experienced BPO Trainers to support a Retail Voice Account in Cebu If you're passionate about training, coaching, and developing agents to deliver excellent customer service, this role is for you.What You'll Do:• Deliver training sessions and ensure new hires are equipped for success.• Conduct training demos (customer service approach will...

Job Title: BPO Operations Team Lead - Retail (100% Onsite) | Cebu CityJob Type: Full-timeLocation: 100% On-site in Cebu CityJob Summary:Join our team as a BPO Operations Team Lead for our dynamic retail voice account in Cebu City. As a hands-on leader, you will drive results by effectively managing a high-performing team, ensuring exceptional customer...

Are you passionate about developing people and helping them succeed in the customer service industry? Join our growing team as a Trainer and play a key role in shaping top-performing professionalsQualifications:Minimum 1 year experience as a Trainer in the BPO industryPreferably with a retail background, but open to any customer service accountStrong...

Are you passionate about developing people and helping them succeed in the customer service industry? Join our growing team as a Trainer and play a key role in shaping top-performing professionalsQualifications:Minimum 1 year experience as a Trainer in the BPO industryPreferably with a retail background, but open to any customer service accountStrong...

Work Arrangement: 100% Onsite (Cebu)Shift Schedule: Shifting 24x7Experience: Minimum 1 year of experience as a Trainer in BPOFinished at least 2 years in college without back subject/sExperience in training voice agents, any customer service accountsGood communication skillsPreferably available to start immediately

Qualification:Minimum 1 year experience as Trainer in BPO CompanyPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsWill do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferredCollege GraduateJob Type:...

OverviewJob Title: Operations Manager - BPO Retail Voice Account (100% Onsite – Cebu City)Job Type: Full-timeLocation: On-site in Cebu CityResponsibilitiesProvide strong leadership and mentorship to a team of Assistant Managers and call center supervisors, ensuring high standards of team performance and growth.Manage, analyze, and optimize key performance...

2nd year completed/College GradMinimum 1 year exp as TrainerPreferred: retail background, but can be a trainer for any customer service accountsGood communication skillsWill do a demo based on any customer service approachLocation: Cebu IT ParkWork Schedule: Night ShiftWork Setup: OnsiteJob Type: Full-timePay: Php33, Php34,000.00 per monthWork Location: In...

Job Title: BPO Operations Realtime Analyst - Cebu City (100% Onsite)Job Type: Full-TimeLocation: Cebu City (100% Onsite)ResponsibilitiesContinuously monitor call and chat volumes, agent availability, and KPI adherence using IEX, Verint, Genesys, or other real-time monitoring tools.Proactively manage agent schedules, including adjustments for breaks, time-off...