Captain Waiter
1 week ago
Qualifications:
• Education: Bachelor's Degree in Hospitality or Tourism or related field of study
• Experience 1: At least 2 years in a supervisory role in dining or hospitality.
• Experience 2: Should have experience in fine dining or hotel/resort setting
• Experience 3: Familiar with Hospitality Systems e.g. POS systems
• Skills:
Good leadership and teamwork
Strong customer service
Clear communication
Organized and reliable
• Certifications: Food safety certificate (like ServSafe) may be needed
• Personal Traits: Calm under pressure, Pays attention to details, Can solve problems quickly
Job Description:
• Ensure timely and courteous service to guests
• Supervise and coordinate dining room staff (servers, hosts, bussers)
• Monitor cleanliness and organization of dining areas
• Handle customer complaints and resolve service issues
• Schedule shifts and manage employee attendance
• Train new staff and conduct ongoing performance evaluations
• Communicate with kitchen staff for smooth food service flow
• Maintain inventory of dining supplies and reorder as needed
• Implement and enforce dining room policies and procedures
• Assist in budget planning and cost control
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