Service and Parts Head

1 day ago

San Fernando, Central Luzon, Philippines Laus Group of Companies Full time $40,000 - $80,000 per year
  • Implements and achieve the approved daily, monthly and annual targets.
  • Closely coordinates with the Business Manager in ensuring compliance to prescribed service standards: reception, workshop and releasing.
  • Reviews the Aftersales performance and conduct forecasting of targets for approval.
  • Ensures well managed service workshop as indicated by the individual performance of the Service Technicians and Service Advisors.
  • Ensures that the dealers implement prescribed service processes and standards to ensure customer satisfaction and retention.
  • Ensures that all service request of customer are properly documented through Repair Order reconciled with other supporting documents.

JOB SPECIFICATIONS:

  • Candidate must possess at least a Bachelor's/College Degree in Automotive Technology, Mechanical Engineering or equivalent.
  • At least 4 year(s) of working experience in the related field is required for this position.
  • With Officer-level experience/s.
  • Excellent Customer-Relations/Customer-Handling skills.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • San Fernando (Pampanga, Central Luzon): Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Mechanical/Technical: 4 years (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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