Team Leader/Supervisor

7 days ago

Pasig, National Capital Region, Philippines Cybalink Solutions Full time ₱1,200,000 - ₱1,800,000 per year

Why You'll Love Working With Us

  • Competitive Salary & Annual Bonuses – Your hard work deserves great rewards.
  • Comprehensive HMO – Full coverage for you plus 1 FREE dependent.
  • Generous Meal Allowance – Stay fueled and focused every day.
  • 30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.
  • Growth & Engagement – Ongoing training, quarterly workshops, and monthly games with exciting prizes.
  • Fun, Supportive Culture – Celebrate wins and enjoy a workplace that values you.
  • Unlimited Coffee & Water – Keep refreshed and energized throughout the day.
  • 2 days weekly rest for a better work-life balance

Job Overview:

We are seeking a dynamic Operations/Account Supervisor to lead with impact — strengthening client partnerships, elevating service delivery, and driving team growth. This role calls for a proactive leader who excels at solving challenges, inspiring performance, and ensuring service excellence through best practices and strong governance.

Key Responsibilities:

  • Build and sustain high-impact client partnerships, ensuring service excellence and strategic alignment.
  • Drive client satisfaction through proactive solutions, continuous feedback, and elevated experiences.
  • Champion policy compliance, performance management, and employee growth initiatives.
  • Collaborate with senior leaders and cross-functional teams to optimize operations and achieve strategic goals.
  • Anticipate challenges, leverage data-driven insights, and lead continuous improvement efforts.
  • Design retention and growth strategies to deepen client relationships, maximize value, and fuel long-term success.

Qualifications:

  • 3+ years in a supervisory or leadership role with a track record of driving results.
  • Proven strength in performance management, coaching, and talent development through structured feedback.
  • Solid expertise in governance, compliance, and executive-level leadership standards.
  • Strategic, data-driven decision-maker skilled in conflict resolution and crisis management.
  • Exceptional communicator and negotiator with strong stakeholder management across all levels.
  • Demonstrated success managing complex, high-value client accounts with advanced proficiency in Microsoft 365, CRM systems, and analytics tools.
  • Experience with Australian clients and exposure to global markets considered a strong advantage.
  • Willing to work in the office full-time at Arcovia City, Brgy. Ugong, Pasig City. (Monday-Friday, shifting schedule)

Company Overview:

Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries Join us at Cybalink Solutions and be at the forefront of operational excellence.

Job Types: Full-time, Permanent

Pay: Php50, Php55,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines GameClub SEA Full time ₱900,000 - ₱1,200,000 per year

    Player Support Squad LeaderLocation: Onsite – Ortigas, Pasig City, PhilippinesEmployment Type: Full-TimeLevel: Team Leader / SupervisorReporting to: Player Support ManagerIndustry: Gaming / Digital EntertainmentAbout GameClubGameClub is all about great games and even greater player experiences. As we continue to grow our global community, we're building a...

  • Quality Assurance Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines PH GLOBAL JET EXPRESS INC. Full time ₱900,000 - ₱1,200,000 per year

    The Quality Assurance Team Leader supports the QA Supervisor in ensuring the implementation of quality standards and procedures within operations. This role leads a team of QA staff in conducting daily inspections, monitoring compliance, and ensuring that all operational processes are aligned with J&T Express standards, especially in parcel handling,...

  • Dining Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time ₱350,000 - ₱550,000 per year

    Duties and Responsibilities:Dining Team Leader:Assist the Manager – On – Duty (MOD) & Supervisor – On – Duty (SOD) in controlling the Floor especially during peak hours. Ensure awesome guest service and hospitality by supervising Dining Team Members and maintaining fun, positive and high energy level. Monitor the dining area and ensure that all...

  • Team Leader

    6 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Pasig site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines Vericom Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job description:Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team...

  • Team Leader

    7 days ago

    Pasig, National Capital Region, Philippines Transcom Full time ₱900,000 - ₱1,200,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Team Leader for our Transcom Ayala 30th site.Join our Transcom Family as a Team LeaderThe Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his/her team. His/her daily activities primarily focus on...

  • Team Leader

    6 days ago

    Pasig, National Capital Region, Philippines TaskUs Full time ₱30,000 - ₱60,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Team Leader

    2 weeks ago

    Pasig, National Capital Region, Philippines High Tech Smart Solutions Full time ₱900,000 - ₱1,200,000 per year

    Key ResponsibilitiesLead and supervise a team of agents handling local accounts.Monitor team performance (KPIs, quality, attendance, productivity).Provide regular coaching, training, and mentoring to team members.Handle escalations and resolve customer or client issues professionally.Prepare and analyze performance reports for management.Motivate the team to...

  • Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines TaskUs Full time $104,000 - $130,878 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Collections Team Leader

    1 week ago

    Pasig, National Capital Region, Philippines Micro Finance Full time ₱600,000 - ₱1,200,000 per year

    We're HiringWORK ON SITEPreferably living in/near or willing to be assigned in Ortigas, Pasig CityCOLLECTIONS TEAM LEADERRequirements:Team leader experience in any field but collections team lead is preferredExperience in handling a team with up to 25 membersAbility to develop tailored collection scripts and strategies for various scenarios while ensuring...