Customer Development Supervisor
2 weeks ago
Company Description
Mida Food Distributors Inc. is a leading importer, manufacturer, and distributor of premium frozen seafood products, servicing both the foodservice industry and retail market. Renowned for our commitment to quality, our Pacific Bay brand has established itself as a key player in the retail sector, providing consumers with high-quality seafood options at great value. With deep industry expertise, Mida Food strives to exceed customer expectations through exceptional service and continual improvement in compliance with regulatory standards. We are dedicated to fostering a culture of quality across all aspects of our business and investing in the growth of our team members.
Role Description
This is a full-time, on-site role as a Customer Development Supervisor based in Pasig.
The Customer Development Supervisor develops, implements, monitors plans towards the achievement of targets of his/her accounts. He/she collaborates daily work direction with his/her team of distributor to achieve the sales target within budget spend rate. He/she will work on partnership with distributor's sales people as he/she has direct responsibility for achievement of sales targets of the distributor.
Qualifications
- Strong supervisory skills to effectively lead and manage customer service teams.
- Proven experience in customer satisfaction and maintaining high standards of customer support.
- Expertise in customer service management and a proactive approach to resolving customer issues.
- Strong customer service orientation and ability to develop and maintain positive customer relationships.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work on-site in Pasig and adapt to a fast-paced environment.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
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