IT Asset Management Administrator

2 days ago

Manila, National Capital Region, Philippines FPT Software Full time $60,000 - $80,000 per year

JOB DESCRIPTION:


• Oversee Management Reporting on Licensing and Security Compliance.

• Administrate the procurement and asset management of all IT hardware and software equipment.

• Works with Global IT Leads to ensure supplier records are maintained and software license information are managed. Provides incident status, trends, service level performance to management.

• Verifies, tracks, reconciles financial data (e.g., budget and assets - leased, depreciated, disposal or expensed) to ensure information, process and system quality.

• Report and propose solutions to ensure software compliancy and asset optimization (AO) for all global sites. Researches and selects vendors to solicit quotes for the procurement of IT hardware, software, parts and services requiring considerable knowledge of specific materials, vendors and market conditions.

• Participates on projects for the implementation of a strategic IT global procurement plan and standard equipment list.

• Takes effective action to provide timely resolution of problems and communications or escalation on behalf of the end-user to appropriate support personnel and vendors.

• Participates on respective project initiatives which may involve multiple IT/User groups.

• Follows standard operating procedures, customer service guidelines and documentation for new services and activities

JOB QUALIFICATIONS:

At least 5 years of experience in Hardware and Software Assets Management
Experience with the IT Asset life cycle in context of ITIL
Good understanding of vendors (Microsoft, Oracle, IBM, etc.) software licensing procedures, terms and conditions.
Excellent reporting capabilities: Excel
Knowledgeable in ServiceNow
Good communication end-user support skills, end-user/peer relationship skills
Strong knowledge of principles, methods, and procedures of IT asset management.
Strong knowledge procurement utilities, policies and processes.
Good knowledge of terminology relating to computer software, hardware, and peripheral equipment.
Ability to establish and maintain good vendor relationships with internal and external customers and vendors.
Experience with providing service based on established Service Level Agreements.
Good problem-solving ability.
May be required to work in a rotation basis in-order to cover the different time zones.

WORK ARRANGEMENT
Work set-up: Hybrid/Flexible
Work location: Open in Manila and Cebu based (Filipino Candidates)
Work schedule: Night shift 8pm-5am

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