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Collection Specialist

2 weeks ago


Ortigas Metro Manila, Philippines Primus@knowledge@Specialist Full time
  • SOLVE CUSTOMER'S QUESTIONS PROMPTLY THROUGH CUSTOMER CALLS, FACEBOOK, EMAIL ETC.
  • RECORD THE CONSULTATION CONTENT, GIVE FEEDBACK TO MGT, AND HELP IMPROVE THE PRODUCT DRAWBACK
  • UNDERSTAND THE MICRO LENDING KNOWLEDGE, MASTER THE POLICY AND ANSWER THE CUSTOMER QUESTIONS CORRECTLY
  • SOLVE CUSTOMER COMPLAINTS AND IMPROVE USER EXPERIENCE