Sales Support Representative

5 days ago

Clark Freeport Zone, Philippines SIMFINITY BUSINESS CORP Full time

Step into a world where gaming meets reality. At Simfinity, you will play an integral role in shaping the overall customer experience and advance your own career in a supportive and rewarding environment.

Simfinity is the Philippines' first all-in-one interactive entertainment space—featuring racing, flight, and golf simulators, VR experiences, retro arcades, and music booths. We're looking for energetic, curious, and tech-savvy people to help customers discover everything our store has to offer.

What You'll Do

  • Work closely with the Business Owner, handling the day-to-day business needs.
  • Managing and sourcing for events, suppliers and partnerships with local businesses.
  • Maintaining a database of contacts, transactions, supplies.
  • Greet customers with warmth and enthusiasm. You're the first smile they see.
  • Guide customers through different simulator zones and explain how each experience works.
  • Operate the POS system, manage cash transactions, and accurately log hourly playtime for each customer.
  • Keep the store organized and spotless, maintain cleanliness and assist in daily upkeep.
  • Take photos and short clips for social-media content.
  • Help troubleshoot minor PC or equipment issues (we'll train you).
  • Support teammates in daily setup, closing, and equipment checks.
  • Any other related tasks as needed.

Who We're Looking For

  • Friendly, approachable, and confident interacting with customers.
  • Organized, reliable, and proactive (You notice details before others do.)
  • Curious and adaptable (willing to help in any task the store needs.)
  • Interest or background in any of the following is a big plus: Sim Racing, Flight Sims, Golf, Retro Gaming, Music & Arcades

Requirements

  • Bachelor's degree in Computer Science, Sales, Business, Marketing or Administration, or a related field (preferred).
  • Strong communication skills and the ability to engage customers effectively.
  • Effective communicator in both English and Filipino.
  • Tech savvy and able to learn new systems quickly.
  • Proficient in Google Workspace (Docs, Sheets, Gmail) and Adobe PDF tools.
  • Excellent attention to detail and ability to follow processes.
  • Must be fit to work and available to start immediately
  • Flexible to work on weekends, holidays, and shifting schedules

Benefits

  • Employee discounts and team-building events
  • Hands-on training with cutting-edge simulator tech
  • Tenure-based and Performance-based incentives
  • Service Incentive Leaves
  • 13th-Month Pay, Government-mandated benefits (SSS, PAG-IBIG, PhilHealth)

Send your resume to and don't forget to include your hobbies or favorite games

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Work Location: In person

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