
Client Success Support Specialist
4 days ago
What We're Looking For:
Ready to explore the opportunity of Client Success Support Specialist while working from home? We're searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premium Support portfolio. As a Client Success Support Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption and leverage technology to address challenges.
Joining our team means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.
Note: Qualified applicants will be given an examination to check capability and client handling situations
Qualifications
- College Graduate
- Business Degree, Mass Communication, Journalism, Public Relations, and other related courses
- Excellent command of the English language, both written and spoken.
- Computer literacy is a must, as is advanced knowledge of various computer applications and software, such as Google Sheets, Microsoft Office, and Adobe, and familiarity with the Software as a Service (SaaS) Industry.
- Analytical skills and can interpret data
- Experienced negotiator and can handle a variety of clients
What You'll Do:
- Manage a portfolio of Enterprise Premium Support clients
- Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed
- Responsible for overseeing the completion of the customer's scope of work
- Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively
- Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Manager (CSM) and/or Program Manager as needed
- Work closely with the Program Manager to continually enhance our enterprise support offerings through collaborative efforts
- Support Program Manager in completing operational tasks necessary for software and/or service deliveries
- Identify workflow inefficiencies or out-of-scope requests, and support the Program Manager in alignment among all stakeholders regarding the scope of Enterprise support
- Create compelling reports and task summaries on key accounts and provide immediate feedback to clients and direct superiors and team members.
-
Technical Support Specialist
4 days ago
Rodriguez, Calabarzon, Philippines NPJN ICT Services Full time ₱18,000 - ₱40,000 per yearNPJN ICT Services is hiring a Full time Technical Support Specialist role in Montalban, Calabarzon. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this role
-
Recruitment Specialist
4 days ago
Rodriguez, Calabarzon, Philippines Tranzend Solutions Trading Corporation Full time ₱30,000 - ₱60,000 per yearQUALIFICATIONS:- HS / SHS Graduate with Recruitment or Sales Experience (at least 6 months)- With Sales or Quota Background- With good/proficient English Communication Skills- Must be residing within San Mateo, Montalban or Commonwealth, QC- Willing to work onsite (Amityville Subdivision, San Jose, Rodriguez, Rizal)- Willing to work under high pressure- With...
-
Recruitment Associate
4 days ago
Rodriguez, Calabarzon, Philippines Agileassist Human Resource Management Services Full time ₱132,000 - ₱158,400 per yearMain Duties & ResponsibilitiesHandle end-to-end sourcing and recruitment.Collect and assess applicant information to determine qualifications.Conduct phone screenings and interviews for pre-qualification.Present and explain job details to candidates.Address applicant concerns and guide them on processes.Balance company policies with candidate needs in...
-
Regional Sales Representative
4 days ago
Rodriguez, Calabarzon, Philippines Wela School Systems Full time ₱400,000 - ₱600,000 per yearWe're Hiring: Sales Representative – RizalFull-time PositionLocation: Based in or near Rizal, willing to travel to nearby areas.What You'll Do:• Bring a go-getter attitude with positivity and confidence• Look for potential clients via cold calls, emails, chats, and field visits.• Respond to customer inquiries via chat and email; make outbound...
-
GMP Compliance Specialist
4 days ago
Rodriguez, Calabarzon, Philippines Kobkiat Commodity Inc. Full time $40,000 - $80,000 per yearAbout Us:Kobkiat Global is a pioneering biotechnology company specializing in the sustainable productionand utilization of Black Soldier Fly (BSF) larvae. Our innovative approach addresses criticalenvironmental challenges by transforming organic waste into high-quality protein and fertilizer,contributing to a circular economy and sustainable agricultural...
-
Business Development Associate
2 days ago
Rodriguez, Calabarzon, Philippines UPTC Full time ₱600,000 - ₱1,200,000 per yearKey ResponsibilitiesIdentify and research potential clients, markets, and business opportunities.Support the business development team in preparing proposals, presentations, and sales materials.Assist in managing the sales pipeline and tracking progress toward targets.Conduct market research to understand industry trends, competitor activities, and customer...
-
Business Development Associate
2 days ago
Rodriguez, Calabarzon, Philippines Tranzend Solutions Trading Corporation Full time ₱400,000 - ₱600,000 per yearKey ResponsibilitiesIdentify and research potential clients, markets, and business opportunities.Support the business development team in preparing proposals, presentations, and sales materials.Assist in managing the sales pipeline and tracking progress toward targets.Conduct market research to understand industry trends, competitor activities, and customer...
-
Project Officer
4 days ago
Rodriguez, Calabarzon, Philippines Good Neighbors International Phils. Branch Inc. Full time ₱300,000 - ₱450,000 per yearThe Project Officer will oversee the day-to-day implementation of the RAC vocational training program, ensuring smooth coordination among trainees, trainers, and partner organizations. The role includes trainee identification, training facilitation, supervision in their in-house training, facilitation of the trainees' job placement, and project monitoring.A....
-
Motorpool Service Advisor
4 days ago
Rodriguez, Calabarzon, Philippines Apex Hub Management & Services Inc Full time ₱240,000 - ₱288,000 per yearPosition OverviewThe Motorpool Service Advisor serves as the primary liaison between customers, drivers, and the service/maintenance team. This role ensures that all vehicles under the company's motorpool are properly maintained, serviced, and repaired in a timely manner. The Service Advisor is responsible for assessing vehicle concerns, preparing job...
-
Chat and Email Support
3 hours ago
E. Rodriguez, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱336,000 per yearRAMP HIRING | PIONEERING ACCOUNT (NO FINAL INTERVIEW)NO MOCK CALL - NO VERSANT - NO HARVERChat Support Role - Start Date: September 22Full-Time | Onsite – Bridgetowne, QCJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Chat Support , If you have a passion for providing excellent service and are ready...
-
GDS Corporate Travel Account Specialist
4 days ago
E. Rodriguez, Philippines Stark Asia Solutions, Inc Full time ₱480,000 per yearOnsite | Night Shift | Shifting ScheduleLocation: Bridgetowne, Quezon CityKey Responsibilities:Handle travel inquiries via phone, email, or chat in a professional mannerBook flights, hotels, transportation, and other travel-related services for clientsProvide accurate and timely travel solutionsUtilize GDS tools for accurate and efficient...