Business Process and Controls Officer
6 hours ago
Location: Angono, Rizal
Employment Type: Full-time
Work Arrangement: Onsite
Key Responsibilities:
- Translate company strategy into operational policies and business processes that guide, support, and coordinate management and staff actions.
- Analyze and evaluate existing processes across all functions within the HMDC group, working with stakeholders to maintain effective, updated business processes and policies.
- Define main and sub-business processes in a structured manner, with clear roles/responsibilities, aiming to enhance internal controls, cost efficiency, customer experience, and resource optimization.
- Identify stakeholder and customer needs; assess impacts of updating processes/policies end-to-end.
- Develop and deploy change management and communication plans for stakeholders, process owners, and employees; measure impact of changes and recalibrate as needed.
- Participate in functional projects to build "to-be" process architecture, ensuring integration, controls, and consistency across functions.
- Clearly articulate problems, improvement opportunities, goals, and project timelines.
- Collect and analyze data, process maps, root causes of inefficiencies or rework; use statistical tools or methodologies to validate findings.
- Propose and test process improvements or technological solutions; anticipate risks, develop control plans, and coordinate with Process Officers for documentation updates.
- Monitor and sustain process improvements; create and maintain control plans and updated process/policy documents in the business process library.
- Continuously test and refine contingency procedures to manage financial risks under business disruption scenarios (Business Continuity / Disaster Recovery Planning).
- Support implementation and monitoring of enterprise-level risks under the ERM (Enterprise Risk Management) framework.
- Ensure that a comprehensive, up-to-date inventory of business processes and policies is maintained.
Qualifications:
- Bachelor's degree (Business, Engineering, Information Systems, or related discipline)
- Experience in business process management, process improvement, controls, or a similar function
- Ability to lead cross-functional initiatives, influence stakeholders, and drive change
- Strong analytical skills; familiar with process mapping, root cause analysis, statistical tools, data analytics
- Understanding of internal controls, risk management, and compliance frameworks
- Excellent communication and project management skills
Join our team now
Job Type: Full-time
Pay: Php30, Php45,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
Work Location: In person
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