Manager, Asset Management
3 hours ago
Department
Asset Management & Operations
Employee Type
Probationary
Grow Beyond UR Job with URC Create UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we delight everyone with good food choices.
Universal Robina Corporation is looking for an Infrastructure Manager, Service Delivery and Asset Management
to lead the planning, implementation, and management of service delivery and asset lifecycle processes. This role ensures optimal performance, cost-efficiency, and compliance while delivering exceptional support services across the organization.
What are the Roles and Responsibilities?
Service Management
Oversee the end-to-end ITSM (IT Service Management) or facility service operations.
- Drive incident, problem, change, and request management best practices
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Asset Management:
- Manage the full lifecycle of physical and digital assets (e.g., IT hardware, software licenses, equipment).
- Maintain an accurate asset inventory using tools like CMDB or asset tracking systems.
- Ensure compliance with licensing agreements, procurement policies, and security standards.
- Monitor asset utilization and forecast future asset needs and budgets.
- Support audits and reporting on asset status, lifecycle, and depreciation.
- Manage service desk teams, ensuring SLAs and KPIs are consistently met.Develop and implement service improvement plans to enhance customer experience.
What are the Qualifications?
Bachelor's degree in IT, Business Administration, Facilities Management, or a related field
5–8 years of experience in service delivery or asset management roles, with at least 2 years in a managerial capacity.
- Strong knowledge of ITIL or similar service management frameworks.
- Experience with asset management tools (e.g., ServiceNow, BMC Remedy, Snipe-IT, or similar).
- Excellent analytical, organizational, and interpersonal skills.
- Strong leadership abilities with experience in managing cross-functional teams.
Apply with us today and join us in delighting our employees, customers, consumers, and communities with good food choices
NOTE: Universal Robina Corporation does not collect fees throughout our recruitment process and does not collaborate with any travel agency or third party to provide accommodation or other services to job applicants. All URC recruitment processes happen in our respective offices or plants. Recruitment processes are only carried out by our Talent Acquisition teams with an official corporate email address.
Experience Range Range (Years)
5 - 10 years
Job posted on
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