Ecommerce Sales Officer

7 days ago

Quezon City, National Capital Region, Philippines Abenson Ventures, Inc. Full time ₱900,000 - ₱1,200,000 per year

Aircon Business Unit

We are seeking a driven and results-oriented Sales Supervisor / Assistant Sales Manager to lead our e-commerce sales team. The role is responsible for achieving sales targets, managing a team of sales specialists, and ensuring excellent customer engagement. The ideal candidate will have a strong background in e-commerce, digital sales strategies, and people management, with a proven ability to drive growth in an online business environment.

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Key Responsibilities

Sales & Performance Management


• Achieve and exceed monthly and quarterly sales targets for the e-commerce platform.


• Develop and implement strategies to drive sales conversions, upselling, and cross-selling.


• Monitor KPIs (conversion rate, AOV, retention, etc.) and provide actionable insights to improve performance.


• Generate regular sales reports and present performance updates to management.

Team Leadership


• Lead, coach, and mentor a team of sales specialists to achieve individual and team goals.


• Set clear performance expectations and monitor daily activities.


• Conduct regular training sessions on product knowledge, sales techniques, and e-commerce tools.


• Motivate the team to maintain high levels of productivity and customer service.

Customer & Market Insights


• Monitor customer behavior, preferences, and feedback to adjust sales strategies.


• Stay updated on e-commerce trends, competitor activities, and market opportunities.


• Work closely with marketing, operations, and customer support to ensure seamless customer experience.

Process & Systems Management


• Ensure proper use of CRM, sales dashboards, and other digital tools to track leads and sales performance.


• Develop and optimize sales workflows and SOPs for efficiency.


• Collaborate with backend/admin teams to resolve escalations and improve processes.

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Skills & Qualifications

Required Skills


• Strong leadership and people management skills.


• Excellent communication, negotiation, and presentation abilities.


• Data-driven mindset with strong analytical and reporting skills.


• Proficiency in e-commerce platforms, CRM systems, and sales dashboards.


• Ability to coach, motivate, and drive a sales team toward targets.

Qualifications


• Bachelor's degree in Business, Marketing, or related field (preferred).


• At least 3–5 years of sales experience with 1–2 years in a supervisory/assistant manager role (e-commerce or retail sales experience preferred).


• Proven track record of meeting or exceeding sales targets.


• Familiarity with online selling channels, digital marketing, and customer lifecycle management.


• Strong organizational skills and ability to multitask in a fast-paced environment.

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