Gaming Account Content Mod 100 NON
7 days ago
About the role
Auxilia Inc' is seeking a Gaming Account Content Mod to join our dynamic team in Cebu, Central Visayas. This full-time role is a non-voice position offering a competitive salary of up to ₱27,000.
What you'll be doing
- Moderate content and engage with customers across various gaming platforms
- Respond to customer inquiries and provide excellent support
- Escalate any issues to the appropriate teams and ensure timely resolution
- Maintain accurate records and documentation
- Collaborate with cross-functional teams to enhance the customer experience
What we're looking for
- Excellent communication and interpersonal skills
- Strong customer service orientation and problem-solving abilities
- Familiarity with gaming platforms and communities
- Proficiency in English, both written and verbal
- Ability to work in a fast-paced, dynamic environment
- Attention to detail and the ability to multitask
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