Business Process Analyst

2 days ago

Makati City, National Capital Region, Philippines Emapta Full time ₱60,000 - ₱120,000 per year

Turn Complex Workflows into Simple Wins

Create clarity from complexity. As part of a high-performing global team, you'll design smarter workflows, map efficient processes, and implement practical improvements that make business run smoother. This is your chance to apply Lean Six Sigma and Agile methods to projects that deliver measurable results-without losing balance or flexibility in your work-life.

Your Role in Action

Be part of our client's team as a Senior Business Process Analyst, helping identify, document, and improve business processes across departments. You'll work closely with stakeholders to analyze workflows, recommend solutions, and manage small to mid-scale transformation projects that enhance efficiency, compliance, and scalability.

At a Glance

Employment type: Full-time

Shift: Day Shift / Night Shift, Weekends Off

Work setup: Hybrid, Makati or Ortigas

What's in It for You

  • Competitive Salary Package
  • Hybrid work arrangement
  • Prime office location in Makati or Ortigas (Easy access to MRT stations, restaurants, and banks)
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

What You'll Bring

  • 5+ years' experience in business process improvement, operations, or project support
  • Strong proficiency in Microsoft Visio or other process mapping tools , Bizagi, etc.)
  • Experience applying Lean Six Sigma, Agile, or other structured methodologies
  • Proven ability to lead process documentation and improvement initiatives from planning to execution
  • Excellent communication, presentation, and stakeholder collaboration skills
  • Bachelor's degree in Industrial Engineering, Business Administration, or related field
  • Certifications in Lean Six Sigma or PMP are a plus

What You'll Do Every Day

  • Map and analyze business processes using Visio or equivalent tools
  • Identify bottlenecks, inefficiencies, and opportunities for automation or standardization
  • Collaborate with teams to redesign workflows for greater accuracy and speed
  • Manage process improvement initiatives using Lean or Agile frameworks
  • Prepare clear process documentation, SOPs, and project reports
  • Facilitate workshops and knowledge-sharing sessions on best practices
  • Track and report key metrics to evaluate impact and progress

Why Emapta?

Join Emapta, one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and 10,000+ professionals across 20 offices worldwide, Emapta connects you to global careers without leaving home. Experience a workplace that values integrity, care, and continuous growth.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire." - Tim Vorbach, CEO #EmaptaEra

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