Community Support Associate

2 weeks ago

Muntinlupa Central Post Office P, Philippines 94e3eba1-ae9f-497c-aff2-4eb20705bdaf Full time ₱432,000 - ₱480,000 per year

Job Overview

We are looking for a proactive and customer-oriented Community Support Associate to join Intellidesk Coworking Space. This role is responsible for providing excellent front-desk support, assisting with administrative tasks, and helping maintain a positive and productive environment for our members and guests.

Key Responsibilities

Front Desk & Customer Service

  • Greet and assist members, guests, and walk-ins.
  • Handle inquiries through call, email, chat, and in person.
  • Assist with tours, bookings, and membership inquiries.

Administrative Support

  • Process invoices, payments, and related documents.
  • Manage office supplies, inventory, and petty cash.
  • Assist in preparing reports, documents, and internal communications.

Operations & Facility Support

  • Coordinate with maintenance and housekeeping teams for repairs and cleanliness.
  • Monitor meeting rooms, common areas, and equipment to ensure they are in optimal condition.
  • Support event setup, logistics, and on-site requirements.

Community Engagement

  • Assist in onboarding new members.
  • Help facilitate community activities, announcements, and engagement efforts.
  • Maintain strong relationships with clients and provide timely support.
  • Make and prepare quotation for clients

Other Tasks

  • Ensure smooth daily operations of the coworking space.
  • Perform other duties as needed by the management.

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, or related field (preferred).
  • At least 1-2 years of experience in coworking, or hospitality industry.
  • Strong communication skills (verbal and written).
  • Customer service–oriented, approachable, and proactive.
  • Organized, detail-oriented, and able to multitask.
  • With knowledge of MS Office / Google Workspace.
  • Experience in coworking, hospitality, or service-oriented industries is a plus.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime

Work Location: In person

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