Collections Coordinator

1 week ago

Manila, National Capital Region, Philippines Stagwell Full time

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.

We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality, sexual orientation, ability and background. As a network, we seek out a skilled and dynamic talent pipeline, invest in programs that help develop diverse talent for the future benefit of our industry, and strive to build an inclusive environment where all employees can bring their full selves to work.

Creating a collaborative environment at our state-of-the-art campuses, where we can bring people together at the office to inspire and innovate, is central to our culture-moving creative edge. We believe that by being together, we can transform marketing. Join us at

Overview
We are seeking a motivated and detail-oriented Collections Specialist to join our finance team. The ideal candidate will be responsible for managing outstanding accounts receivable, ensuring timely collections, and maintaining positive relationships with clients. You will play a crucial role in optimizing cash flow and minimizing bad debt.

Responsibilities

  • Collections Management: Manage and collect overdue accounts through phone calls, emails, and written correspondence.
  • Account Analysis: Review customer accounts to identify payment issues and discrepancies.
  • Dispute Resolution: Collaborate with customers and internal teams to resolve billing disputes and payment inquiries.
  • Reporting: Maintain accurate records of collections activities and provide regular reports on account statuses and trends.
  • Customer Relationship Management: Build and maintain strong relationships with clients to facilitate timely payments and enhance customer satisfaction.
  • Compliance: Ensure compliance with company policies and relevant regulations regarding collections and credit management.

Qualifications

  • Bachelor's degree in Finance, Accounting, or related field (preferred).
  • Minimum 3 years experience as a Collections Specialist or similar role.
  • Strong understanding of accounts receivable and collections processes.
  • Excellent communication and negotiation skills.
  • Proficient in Microsoft Office Suite (Excel, Word) and experience with accounting software.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

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