Technical Support Representative

4 days ago

Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱30,000 - ₱120,000 per year

We are hiring for Technical Support Specialist for our Pioneer account. Join us now

Requirements:

  • Should have at least 1 year of Technical support experience
  • Must be willing to work onsite on a night/shifting schedule in BGC, Taguig

Job Description:

  • Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session
  • Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers

Other info:

  • Application Process: 1 Day hiring (Onsite Process)
  • Work set up: Onsite
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Fast career growth
  • Accessible location
  • HMO
  • OT/Holiday pay
  • Leave credits and conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Send a message to | Yana)
  • Please make sure to complete this application form: |
  • Walk in and look for YANA - our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Are you comfortable to report onsite in BGC, Taguig?
  • What city are you currently residing in?
  • How much is your expected and most recent salary?
  • Are you open to relocate near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
  • For faster application process, kindly walk in our office located at Six/Neo building 12th Floor 26th street 5th avenue BGC, Taguig and look for YANA. Thank you very much and see you soon
  • Are you comfortable to report onsite in BGC, Taguig
  • We don't have any virtual process, please make sure to drop by our office once you have received the invite. Thank you.
  • Please make sure to complete this application form: |

Education:

  • Senior High School (Preferred)

Experience:

  • Technical Support: 1 year (Preferred)
  • Sales: 1 year (Preferred)
  • BPO: 1 year (Preferred)

Work Location: In person

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