Accounts Receivable Officer

3 days ago

Quezon City, National Capital Region, Philippines IDP Education Limited Full time ₱400,000 - ₱600,000 per year

Role Purpose

To provide invoicing and debt recovery to IDP to enable the company to collect outstanding debts and ensure efficient operation of all IDP invoicing and accounts receivable processes, including ensuring timely and accurate invoicing and proactive collection activities.

Work location: Quezon City, Manila

Job Responsibilities

Customer Service


• Liaise regularly with clients in the Tertiary, Secondary, ELICOS, VET (private and government) and Foundation sectors as well as IDP's overseas offices


• Follow up in a timely manner any queries from IDP clients relating to debt or problems associated with the client's accounts


• Analyse and report to the Team Leader on the nature of enquiries received


• Monitor collections of Students Services, Publications, Exhibitions, Corporate Service and Fellowships and other issues relating to collections when they arise


• Assist in the Upcoming Invoice Report and resolve any issues

Quality


• Ensure contact details in finance systems for clients are accurate


• Liaise with Client Services Unit to ensure when necessary that provisions of the Client Services Agreement are being met by institutions


• Negotiate relating disputes via country office and institutions and mediate


• Monitor client 'aging reports' and ensure reports accurately reflect client debt by liaising regularly with clients in the Tertiary, Secondary, ELICOS, VET (private and government) and Foundation sectors as well as IDP overseas offices via telephone, email or letter to verify information.

Financial Management and Administration


• To disseminate to IDP clients aging reports reflecting level of debt and to initiate action to recover debt through Client Relations team and management


• To ensure that details relating to IDP clients are accurate and up-to date


• Process billing information for IDP staff (local and overseas) and external customers such as universities associated with IDP business


• Monitor debt recovery procedures and recommend to the Manager any changes that may facilitate these procedures

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