Service Coordinator

10 hours ago

Makati City, National Capital Region, Philippines Private Advertiser Full time $40,000 - $60,000 per year

Job Purpose

Be the heartbeat of our service operations As our Service Coordinator, you'll connect customers with solutions, ensure smooth scheduling, maintain accurate documentation, and help us deliver service excellence every single time.


What You'll Do

  • Coordinate and oversee daily service activities between clients and field/service teams.
  • Handle inquiries, address concerns, and ensure quick, effective resolutions to keep customers happy.
  • Issue, track, and update job orders accurately and on time.
  • Monitor service performance and share regular progress updates with the Service Manager.
  • Recommend improvements to make our service faster, smoother, and more impactful.
  • Promote company products and services during customer interactions.
  • Support the service team with essential admin and coordination tasks.

What We're Looking For

  • Bachelor's degree in Industrial Engineering, Business Administration, or related field (equivalent experience welcome)
  • At least 2 years of experience in service coordination or a similar role.
  • Proficiency in Microsoft Office and ERP systems.
  • Excellent communication and interpersonal skills.
  • Highly organized, detail-focused, and a true team player.
  • Passionate about providing top-notch customer service—every time.

We Value People Who…

  • Take initiative and juggle multiple tasks with ease.
  • Communicate clearly and confidently with both customers and colleagues.
  • Thrive under pressure and adapt quickly to change.
  • Have an eagle eye for detail and a drive for quality.
  • Build strong, lasting client relationships through teamwork and professionalism.

Apply Now

If you're ready to be the go-to problem solver and a key player in keeping our service operations running like clockwork, send us your updated resume today. Direct hiring – join our team and make an impact from day one

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