Credit and Collection Supervisor

2 days ago

Makati City, National Capital Region, Philippines Masagana Gas Corp. Full time $60,000 - $80,000 per year

Credit and Collection Supervisor

Location: San Antonio Village Makati

Working Schedule: Monday-Saturday | Full time on site

Responsibilities:

  • Leadership and Supervision:
  • Supervise a team responsible for keying in invoices, adjusting entries, and managing the ACCPAC system effectively.
  • Provide guidance and direction to ensure the team achieves collection targets and mitigates financial risks.
  • Collections Management:
  • Oversee the collection process for all outstanding accounts receivable balances, including assigning agers appropriately and managing run-outs efficiently to minimize financial and operational risks.
  • Act as the point of escalation within the department for customer communications and issue resolution.
  • Communication and Collaboration:
  • Interface with customers directly to address escalated concerns and ensure timely resolution.
  • Collaborate with various departments to support collection efforts and prioritize accounts based on strategic importance.
  • Budget Management and Credit Assessment:
  • Manage 12-month budget accounts to align with expected annual usage, establishing payment arrangements with customers as necessary.
  • Develop and implement processes for initial and ongoing credit checks, assessing creditworthiness and extending appropriate credit terms to customers.
  • Policy Development and Documentation:
  • Formalize and document processes for bad-debt write-offs, credit limits, and allowance for doubtful accounts in collaboration with the accounting department.
  • Maintain and improve collections communications with customers, utilizing electronic platforms for efficient communication.
  • Analysis and Risk Management:
  • Maintain credit history files and utilize external credit risk management tools to assess the creditworthiness of clients.
  • Analyze account/payment discrepancies, initiate collection efforts for delinquent accounts, and evaluate collection policies for continuous improvement.
  • Process Improvement and Control:
  • Evaluate collection and credit policies regularly, proposing enhancements to optimize efficiency and mitigate risks.
  • Develop and implement internal controls to ensure compliance with best practices and regulatory requirements.
  • Documentation and Reporting:
  • Document daily collections activities and transactions accurately in the accounting system (ACCPAC), ensuring data integrity and transparency.
  • Maintain comprehensive records of processes, policies, and customer credit terms within the department.
  • Collaboration and Project Management:
  • Collaborate with various departments on projects and process improvements to enhance profitability and customer experience.
  • Drive initiatives to streamline processes, reduce operational costs, and improve overall efficiency.

Qualifications:

  • Bachelor's degree in Finance, Accounting, or a related field.
  • Proven experience in credit and collections, with at least 2 years in a supervisory role.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and negotiation skills, with the ability to interface with internal and external stakeholders effectively.
  • Proficiency in financial software and tools, with experience in ACCPAC or similar accounting systems.
  • Analytical mindset with a keen attention to detail and problem-solving abilities.
  • Familiarity with regulatory requirements and best practices in credit and collections management.

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