Food Server
2 days ago
duties and responsibilities
a server (often called a waiter or waitress in a restaurant setting) typically revolve around providing excellent customer service, ensuring a positive dining experience for guests, and performing tasks to support restaurant operations. Below are some common duties and responsibilities of a server:
Greeting and Seating Customers
Welcome guests to the restaurant.
Escort them to their assigned table, ensuring they are comfortable.
Provide menus and explain any daily specials or promotions.
Taking Orders
Present the menu to customers and make recommendations.
Take food and drink orders accurately.
Answer questions about the menu, including ingredient or dietary concerns.
Input orders into the restaurant's point-of-sale (POS) system.
Serving Food and Drinks
Deliver food and beverages to customers in a timely manner.
Ensure food is presented well and all orders are correct.
Refill drinks and clear empty plates as needed.
Ensuring Customer Satisfaction
Check on customers during their meal to ensure everything is to their satisfaction.
Address and resolve any complaints or issues promptly and politely.
Provide additional service such as refills, condiments, or dessert recommendations.
Handling Payments
Present the bill to customers when they are ready to leave.
Process payments through cash, credit/debit cards, or other payment methods.
Make change, if necessary, and issue receipts.
Maintaining Cleanliness
Clean and set tables between guests.
Maintain a tidy and organized work area.
Ensure the dining area is free of debris or spills.
Collaborating with Team Members
Work closely with kitchen staff, bussers, and other servers to ensure efficient service.
Communicate effectively with the back-of-house team to manage special requests or changes to orders.
Following Safety and Health Standards
Adhere to food safety and sanitation standards.
Ensure proper handling of food and beverages.
Maintain a clean and safe environment for customers and staff.
Upselling and Promotions
Suggest menu items to increase sales, such as appetizers, drinks, or desserts.
Promote specials, seasonal items, or new menu offerings.
Job Type: Full-time
Pay: From Php695.00 per day
Benefits:
- Company Christmas gift
- Employee discount
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Language:
- English (Preferred)
Work Location: In person
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