Business Process Documentation Manager

2 days ago


Quezon City, National Capital Region, Philippines Asticom Technology Inc Full time $104,000 - $130,878 per year

Job Responsibilities:

  • Process Documentation - Define, document, and align new policies and procedures to support department functionalities, ensuring compliance with industry standards and governance frameworks.
  • Creating and updating detailed documentation like standard operating procedures.
  • Stakeholder Collaboration - Work with different teams and external service providers (e.g., SAP) to align processes and requirements for documentations.
  • Work closely with SAP consultants to ensure system configuration aligns with business requirements, ensuring policies and procedures are well-supported by department.
  • Risk Management - Assess risks related to policies and procedures, collaborate on risk mitigation strategies, and resolve issues that arise during the migration process.
  • Change Management and Training Support - Assist in managing organizational change, developing training materials, and providing user training to ensure smooth adoption of new policies and post-migration processes.

Qualifications:

  • Bachelor's degree in Business Administration, Management, Operations, or a related field
  • Proficient in creating and managing process documentation.
  • Proven experience in a similar role, demonstrating a track record of managing process improvements and documenting changes
  • Key Skills: Process Mapping, Organizational Skills, Communication Skills, Decision Making, Change Management
  • Amenable to work from 8AM-5PM in Quezon City


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