Technical Support Agent

2 days ago

Pasay National Capital Region Manila Philippines Infinit-O Full time ₱250,000 - ₱500,000 per year

Job Description Infinit -O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest -growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data -driven solutions, high -performance teams, and cutting -edge technology. Our world -class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction. But what truly sets us apart is our culture. At Infinit -O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people -first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business, but in the communities we serve. With a highly engaged and innovative team, we don't just optimize processes, we also create meaningful change. What is the role that we need? Key Responsibilities: Delight customers by providing timely, expert advice Act as the first level of support for questions, issues, and common tasks Prioritize cases and respond to inquiries with speed and precision Use written and verbal communication to resolve complex, technical issues Support the overall objective of Medallia Carry out ad hoc tasks or activities associated with the Technical Support Agent functions and/or tasks within the capability and pay grade of the Technical Support Agent as may be assigned.Requirements Job Requirements and Credentials: Essential (MUST HAVE) Desired (Plus but not a requirement): ​Graduate of B.S. Computer Science or similar degree Minimum 1 -3 years of experience in a customer -focused, support environment Proven track record of driving change focused on improving the customer experience Excellent written and verbal English required Foreign language fluence preferred (Spanish, Mandarin, Japanese, Korean) Experience with JavaScript, HTML, and XML a plus Experience with Medallia and Service Cloud knowledge a plus Ability to learn on the fly and prioritize conflicting tasks

  • Laundry Remote Technical Support

    2 days ago

    Philippines Agent Full time $16,800 - $19,200 per year

    Technical Support SpecialistLocation: Remote (Philippines)Hours: 9 am - 5 pm Pacific Time (flexibility for Central and Eastern coverage)Compensation: USD $1,400–$1,600/monthJob Type: Contractor, 40 hrs/weekAbout the RoleOur client is seeking a Technical Support Specialist to join their expanding remote support team. In this role, you will provide...

  • Technical Support Agent

    3 weeks ago

    Pasay, Philippines ACCPRO INTERNATIONAL Full time

    Work Address: MOA, Pasay Work Set-up: Hybrid (1-2x a month RTO) Work Schedule: Night Shift (starts at 9pm) DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written...

  • Technical Support Agent

    2 weeks ago

    Pasay, Philippines ACCPRO INTERNATIONAL Full time

    Work Address: MOA, Pasay Work Set-up: Hybrid (1-2x a month RTO) Work Schedule: Night Shift (starts at 9pm) DUTIES and RESPONSIBILITIES: • Delight customers by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and respond to inquiries with speed and precision • Use written...

  • Technical Support Agent

    2 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱80,000 - ₱120,000 per year

    Key Responsibilities: Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written and verbal communication to resolve complex, technical issuesCarry out ad hoc tasks or activities associated with the Technical Support...

  • Technical Support Agent

    2 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱300,000 - ₱500,000 per year

    Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written and verbal communication to resolve complex, technical issuesSupport the overall objective of MedalliaCarry out ad hoc tasks or activities associated with...

  • Technical Support Agent

    3 weeks ago

    Pasay, Philippines ACCPRO INTERNATIONAL Full time

    QUALIFICATIONS: • Must have a Bachelor's Degree • Must have at least 1 year of experience in customer-focused, support environment • Must have experience in providing support via email and phone • Must have experience in troubleshooting SaaS applications • Must have experience with JavaScript, HTML, and XML • Must have excellent...

  • Technical Support Agent

    1 week ago

    Pasay, National Capital Region, Philippines Infinit-O Manila, Inc. Full time ₱250,000 - ₱500,000 per year

    Job DescriptionJob Description Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge...

  • Technical Support Agent

    2 days ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱360,000 - ₱420,000 per year

    WE ARE HIRINGPosition: Technical Support AgentWork Address: MOA, PasayWork Setup: Hybrid (1–2x a month onsite)Work Schedule: Night Shift (Starts at 9 PM)Employment Type: Full-timeJob Summary:We are looking for a Technical Support Agent who is passionate about helping customers and solving technical issues. This role involves providing first-level support...

  • Technical Support Agent

    3 weeks ago

    Pasay, Philippines ACCPRO International Full time

    We're Hiring: Technical Support Agent MOA, Pasay | Hybrid (1-2x a month) | Night Shift Qualifications: - Must be Associate degree holder or Bachelor's degree holder - Minimum 1-3 years of experience in a customer-focused, support environment - Has experience in providing support via email and phone - Must have experience in troubleshooting SaaS...

  • Technical Support Agent

    2 weeks ago

    Pasay, Philippines J-K Network Services Full time

    COMPANY PROFILE: A well-established BPO company that is well-committed in providing business outsourcing needs to its clients Position: Technical Support Agent Company Industry: IT Company Work Location: MOA Pasay City Work Schedule: Night Shift (1x-2x a month RTO) Salary: Php 30,000 - Php 40,000 gross Work Set Up: Hybrid Setup JOB REQUIREMENTS: ...